Location: This role is based in the Organisation's Bedford Office, but the role covers the Bedford and Luton area.
Job Summary:
We are seeking a dedicated and compassionate Community Care Coordinator to join our team on a temporary basis to cover maternity leave. In this vital role, you will lead and coordinate community-based care services, ensuring that individuals receive personalized, high-quality support in their homes or care settings. Your leadership will help foster a positive environment for both clients and care staff, promoting independence, safety, and well-being. This position offers an exciting opportunity to make a meaningful difference in people's lives while demonstrating strong supervisory and communication skills.
Join us in delivering compassionate community care that empowers individuals to live independently while supporting our dedicated team of professionals. Your leadership will help shape positive experiences for those we serve!
Main Responsibilities:
- Oversee the development and implementation of tailored care plans for clients, ensuring they meet individual needs and preferences.
- Supervise and support care staff, providing guidance, mentorship, and leadership to maintain high standards of service delivery.
- Coordinate client appointments, liaising with healthcare professionals, family members, and other stakeholders to ensure seamless care provision.
- Manage daily schedules for care teams, optimizing routes and assignments to maximize efficiency and client satisfaction.
- Maintain accurate records using IT systems for care documentation, progress notes, and compliance reporting.
- Conduct regular visits to clients’ homes or care facilities to assess quality of care and address any issues promptly.
- Promote effective communication within the team and with clients, fostering a positive environment built on trust and transparency.
Breakdown of duties:
- Produce and maintain weekly care rotas.
- Allocate care workers according to skills, availability and service user needs.
- Manage last-minute changes and emergency cover.
- Minimise missed or late visits.
- Maintain accurate care records.
- Assist with care assessments and reviews.
- Liaise with service users and families.
- Respond to enquiries and concerns.
- Support with developing, reviewing, and updating Service User Care Plans and Risk Assessments.
- Maintain staff availability.
- Communicate schedules effectively.
- Monitor attendance and punctuality.
- Participate in the on-call rota.
- Conduct spot checks.
- Conduct Competency Assessments.
- Report safeguarding concerns.
- Escalate incidents appropriately.
- Ensure documentation is completed correctly.
- Maintain electronic care management systems.
- Prepare reports for management.
- Support recruitment and induction.
- Process timesheets and payroll information.
Work under the direction of the Registered Manager to support the daily running of the service.
Experience:
- Proven experience in senior or community care settings, with a strong understanding of care planning and delivery.
- Supervising or leadership experience within a care home or similar environment is highly desirable.
- Valid driving license with the ability to travel between different community locations as needed.
- Familiarity with creating and managing care plans using IT systems or electronic health records.
- Excellent communication skills to liaise effectively with clients, families, healthcare professionals, and team members.
- Demonstrated ability to supervise staff, provide leadership, and promote teamwork in a fast-paced environment.
Desirable:
- Experience using care management software (e.g., Access Care Planning, Birdie, Nourish or CareLineLive).
- NVQ Level 3 in Health & Social Care.
Pay: £27,500.00 per year
Work Location: In person
