We are now recruiting for our Customer Service / Admin / Operations Team Member at Platinum Mobility.
The job role will vary as the business expands. Since the team is small, all staff must be willing to help in any area, with the plan to grow along with the business. This gives any new person within the company a chance to progress up within the company.
Main duties:-
- Answering incoming phone calls, whats apps and emails.
- Outgoing courtesy calls after purchase.
- Writing and processing orders.
- Dealing with customer queries.
- High level of caring customer service over the phone and in person.
- Taking payment over the phone and in person.
- Inputting of stock on arrival
- Parts ordering. Working alongside the workshop, shop and sister company
- Helping with different areas within the company when required eg: deliveries.
We do our best to help anyone contacting us.
Staff must be very helpful, happy, understanding and easy to talk to.
Hours - Monday-Friday 8:30-4:30 with optional Saturday on call if wanted.
Full Training will be provided.
Bonuses + Work Events
If you are interested in this role please email Rachel directly at [email protected]
Job Types: Full-time, Permanent
Pay: £12.75-£14.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer Operations service: 1 year (preferred)
Work Location: In person
