**No Agencies please**
Job Overview - RSM NORTH EAST
We are seeking a dynamic and dedicated Regional Support Manager to lead and coordinate care operations across multiple care facilities within the North East / Scotland region. This pivotal role involves providing strategic guidance, ensuring compliance with healthcare standards, and fostering an environment of excellence in senior care. The ideal candidate will possess a passion for enhancing quality of life for residents, with a strong background in assisted living, nursing home operations, and dementia care. As a Regional Support Manager, you will empower facility teams to deliver compassionate, person-centered care while maintaining operational efficiency and regulatory adherence.
Responsibilities
- Oversee the daily operations of multiple care homes, ensuring high standards of assisted living and nursing home care are consistently met.
- Support facility managers in developing and implementing individualized care plans that address residents’ unique needs, including dementia and Alzheimer’s care.
- Supervise and mentor management teams, fostering leadership development and supervising staff to ensure quality service delivery.
- Ensure compliance with all healthcare regulations, safety protocols, medication administration procedures, and quality assurance standards.
- Facilitate training programs focused on senior care best practices, dementia care techniques, medication management, and home care services.
- Conduct regular site visits to monitor resident satisfaction, staff performance, and operational effectiveness; provide actionable feedback for continuous improvement.
- Collaborate with healthcare professionals to optimize resident outcomes and promote a culture of compassionate caregiving.
Qualifications
- Proven experience in assisted living or nursing home environments with a focus on senior care and dementia support.
- Strong background in management with supervising experience within care homes or similar healthcare settings.
- Knowledge of care planning processes, medication administration protocols, and regulatory compliance standards.
- Demonstrated leadership skills with the ability to motivate teams and foster a positive work environment.
- Excellent communication skills to liaise effectively with staff, residents, families, and healthcare providers.
- Certifications or experience in Alzheimer’s care are highly desirable.
- Ability to travel regionally as needed to support multiple facilities across the region.
Join us in making a meaningful difference in the lives of seniors by leading with compassion, expertise, and enthusiasm!
Pay: £60,000.00-£67,000.00 per year
Benefits:
Work Location: In person
