Senior Support Worker
Location: Haxby, YO32
Position: Full time, permanent
Pay: £13.95 per hour
We are looking for a senior support worker to join our established team to work at Willow Tree House in Haxby North Yorkshire
About Us
The home is located in the picturesque village of Haxby, within easy walking distance of the local shops, pubs, restaurants and parks and is just a short bus ride from York and has great access to local bus routes.
At Willow Tree House everything we do is based on choice. The Tenants choice of activity, their choice of meals, their choice on clothing to name a few. However, it doesn’t stop there. We use a multi-agency approach to help design and collate an individual’s care plan to best support their needs. Individuals staying with us get to choose every detail that is included in this, alongside which family & friends have an input.
We cater to a wide range of needs here at Willow Tree House, from Autism, Asperger’s, Mental health diagnosis. There is nothing our staff cannot handle. Our staff team is rigorously trained in all aspects of care. We receive specialised training to deal with complex situations and needs, as well as comprehensive training on how to deescalate behaviours that may challenge.
We are looking for a caring, committed and enthusiastic Senior Support Worker to come and join our team of established team of support workers to provide high quality and bespoke services to each of our clients.
As a Senior, you will play a pivotal role in providing frontline care to individuals, ensuring their safety, well-being, and overall quality of life. You will demonstrate leadership, support a team of Support Workers, and contribute to the smooth and effective running of the service. This role requires a dedicated, compassionate individual with the ability to lead, supervise, and manage daily operations within the service.
What we are looking for:
· Always maintain confidentiality regarding care and management.
· Report any serious concerns or issues directly to the Registered Manager.
· Delegate tasks within legal and professional boundaries.
· Attend and actively contribute to staff meetings and training sessions.
· Provide sleep-in cover or night shifts as required.
· Oversee and ensure the completion of tasks by support workers and undertake supervisions and observations.
· Contributing to and supporting the local management team with the support and development of the Support Workers and the service, including undertaking supervisions.
Skills and Experience
· Administer prescribed medication, ensuring accurate dosage, timing, and monitoring of patient care.
· Safely and efficiently use care-related equipment within the home.
· Respond to the emotional, physical, mental, and spiritual needs of service users.
· Assist with the personal hygiene and daily care of service users.
· Write daily reports on events and progress of service users.
· Ensure proper handover of information at the change of shifts.
· Supervise and support the implementation of care plans, ensuring they are up-to-date and adhered to.
· Delegate tasks to support workers, ensuring they are completed effectively and within set guidelines.
Experience and Qualifications:
· Essential: Previous experience in a senior support role or similar.
· Desirable: Relevant care qualifications (e.g., NVQ Level 3 in Health & Social Care).
Skills and Competencies:
· Excellent written and verbal communication and interpersonal skills.
· Ability to lead and manage a team effectively.
· Competence in maintaining accurate records and administrative tasks.
· Ability to work well within a team, as well as independently.
· Strong organizational skills and ability to manage time efficiently.
· Competence in administering medication and using care-related equipment.
Personal Attributes:
· Compassionate, patient, and empathetic nature.
· Strong problem-solving skills and the ability to think on your feet.
· Resilient with the ability to work well under pressure and manage complex situations.
· Positive role model who motivates and supports others.
· Commitment to promoting dignity, independence, and respect for the people we support.
· Proactive, resourceful, and positive attitude.
Working as a Senior Support Worker means no two days are the same as you will be supporting our residents with their day to day lives, encouraging them to live as independently as possible. You may get involved in exciting activities outside of the home too.
Benefits include:
- Competitive annual leave – increases with service length
- Flexible working to allow for work/life balance
- Pension scheme; auto-enrolment
- Employee Assistance Program – confidential mental health support available 24/7, counselling and 24/7 access to a GP
- Lifestyle savings; from supermarkets and high street shopping to utility bill savings and retailers in your local community
- Access to a discounted health cash plan
- Holiday purchasing scheme offering up to an extra weeks annual leave
- Plus much more…
- Please note we do not offer any form of sponsorship
Apply now and we will be in touch with the next steps towards starting your rewarding new career. If you are successful, you will receive a £500 welcome bonus on the successful passing of probation.
We are an equal opportunities employer who values diversity and inclusion within our workplace. We are committed to developing a workplace where staff are treated with dignity and respect. We welcome and encourage interaction and enquiries from everyone, regardless of gender, race, age, marital status, religion or belief, disability or sexual orientation. Please APPLY NOW if you would like any further details or to provide feedback about our Equality, Diversity and Inclusion principles
WE CAN NOT OFFER SPONSORSHIP FOR THIS ROLE
Ref IND1
Pay: £13.95 per hour
Benefits:
- Company pension
- Referral programme
Ability to commute/relocate:
- Haxby YO32 3NS: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you require Sponsorship (we do not offer sponsorship for this role)
Experience:
- Senior care: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
