Business Manager / Business Administrator – Kew Little Pigs
Location: Office-based
Hours: Full-time
Pay: £16 per hour
About the Role
Kew Little Pigs is looking for a Business Manager / Business Administrator to take an active role in the day-to-day management, organisation and development of the business administration .
We are looking for someone with a qualification in Business Management, Business Administration or a related subject, alongside at least 3 years’ experience in business administration, management or a similar role.
This is a varied and important position for someone who is commercially minded, highly organised, confident with technology and excited about using AI to improve and grow a business.
Key Responsibilities
* Supporting the day-to-day management and smooth running of the business administration
* Creating, analysing and presenting business reports
* Monitoring bookings, sales, customer data and overall business performance
* Identifying opportunities to improve efficiency, profitability and customer experience
* Developing and improving business systems and processes
* Using AI and technology to streamline operations and reduce administration
* Managing customer enquiries, phone calls, emails and bookings
* Managing customer reviews and online communication
* Making updates and changes to the company website
* Managing spreadsheets, databases and business records
* Assisting with basic bookkeeping, invoices, expenses and financial administration
* Supporting management with business planning and new projects
* Helping implement new systems, processes and ideas across the business
* Working closely with management to identify areas where the business can improve and grow
Essential Requirements
* Qualification in Business Management, Business Administration or a related subject
* Minimum 3 years’ experience in business administration, business management or a similar role
* Strong understanding of business operations and management
* Basic bookkeeping and financial administration skills
* Excellent IT and computer skills
* Strong knowledge of Microsoft Office and spreadsheets
* Ability to understand data and produce meaningful business reports
* Excellent organisational and problem-solving skills
* Strong communication and customer service skills
* Genuine interest in AI and new technology
* Ability to work independently, take initiative and manage multiple areas of the business
Desirable
* Experience managing or updating websites
* Experience with accounting/bookkeeping software
* Experience with online booking systems
* Experience working within a small or growing business
The Ideal Candidate
We are looking for someone who is business-minded, proactive and commercially aware, with the confidence to look beyond basic administration and become involved in the wider running of the company.
You should be someone who naturally looks for ways to make the business more efficient, improve systems, increase revenue and use technology and AI to help the company grow.
This is an excellent opportunity for someone who wants a varied role with genuine responsibility and the opportunity to have an impact on the future of the business.
£16 per hour | Office-based | Kew Little Pigs farm
Kind Regards
Pay: From £16.00 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
