SIA Matchday Security Officer
Location: Rotherham
Pay: £14.00–£16.00 per hour, depending on role, qualifications and deployment
Work Pattern: Flexible matchday and event work, including evenings and weekends
About the Role
IPM Group is recruiting professional and reliable SIA Matchday Security Officers to support football matchday operations in Rotherham.
You will work as part of an experienced safety and security team responsible for creating a safe, welcoming and enjoyable environment for supporters, staff and visitors.
This is an excellent opportunity for experienced security officers and individuals looking to develop their careers within football and event safety.
Key Responsibilities
Your duties may include:
- Conducting pre-event and post-event safety and security checks
- Searching spectators and their belongings in accordance with venue procedures
- Controlling access to restricted and authorised areas
- Monitoring entry points, exits and perimeter areas
- Supporting the safe and efficient ingress and egress of spectators
- Assisting with crowd management and ensuring safety plans are followed
- Identifying and reporting suspicious, unsafe or anti-social behaviour
- Using conflict-management techniques to prevent situations from escalating
- Providing spectators with clear information, assistance and directions
- Responding professionally to incidents and emergencies
- Completing accurate incident reports and security documentation
- Assisting with ejections or physical interventions when lawful, necessary, authorised and within your training
Specific duties will depend on the venue, event and position to which you are deployed.
Essential Requirements
Applicants must:
- Hold a valid SIA Door Supervisor Licence
- Have the legal right to work in the United Kingdom
- Be available to work weekends, evenings and football matchdays
- Be able to communicate clearly and professionally
- Be willing to complete all required venue inductions and mandatory training
- Be able to remain standing and active for extended periods
- Be willing to undergo the required vetting and screening process
- Complete the Level 2 Certificate in Spectator Safety training provided or arranged by IPM
Applicants who already hold a recognised Level 2 or Level 3 Spectator Safety qualification should provide evidence during the recruitment process.
Applicants who do not currently hold the qualification will be required to enrol on and complete IPM’s Level 2 Spectator Safety training programme. This will include online learning, practical training and workplace assessment during live events.
Continued deployment may be dependent upon satisfactory progress and completion of the qualification within the timeframe set by IPM.
About You
We are looking for people who:
- Deliver excellent customer service
- Remain calm and professional under pressure
- Are confident dealing with challenging behaviour
- Have strong observation and risk-awareness skills
- Take pride in their appearance and conduct
- Are reliable, punctual and committed
- Work effectively as part of a team
- Can follow instructions, safety procedures and venue policies
- Treat colleagues and members of the public with dignity and respect
- Are committed to completing training and developing their professional skills
Previous experience in football, sporting events, concerts, hospitality or crowd safety would be beneficial, but venue-specific training will be provided.
Screening and Vetting
All successful applicants will be required to complete identity, right-to-work, employment-history and security checks.
Vetting will be conducted in accordance with IPM procedures and the relevant requirements of BS 7858:2019.
Applicants must be able to provide the information and documentation required to support the screening process.
Why Work for IPM?
At IPM, our people are central to the success of every event. We are committed to maintaining high professional standards while providing our team with opportunities to train, develop and progress.
Benefits include:
- Competitive rates of pay between £14.00 and £16.00 per hour
- Flexible matchday and event scheduling
- Priority opportunities for reliable and regular team members
- Level 2 Spectator Safety training provided
- Free training and development opportunities
- First Aid and supervisory training opportunities
- Clear progression routes into supervisory and management positions
- Opportunities to work at sports fixtures, concerts and major events
- Access to deployments at venues across the United Kingdom
- Employee welfare and guidance support
- Recognition for excellent attendance and performance
- A professional, respectful and supportive working environment
How to Apply
Please submit your application through Indeed, including details of:
- Your current SIA licence
- Any Spectator Safety qualifications you already hold
- Your previous security, stewarding or customer-service experience
- Your availability for weekend, evening and matchday work
By applying, you confirm that you are willing to complete the required Level 2 Spectator Safety qualification and associated workplace assessments as part of your employment with IPM.
Join IPM and become part of a professional team helping to deliver safe and successful matchdays across Rotherham.
Job Types: Part-time, Zero hours contract
Pay: £14.50-£16.50 per hour
Experience:
- Event Steward / Spectator Safety: 1 year (preferred)
Licence/Certification:
- Level 2 spectator safety certificate (required)
Work Location: In person
