Following the retirement of our current business manager, Angel Hill Surgery is seeking an experienced business manager to join our leadership team. This is a senior and varied role within the practice, working closely with the GP partners and practice manager to support the effective running and future development of the organisation. The anticipated start date is February 2027.
The business manager will be a trusted member of the leadership team, providing financial expertise, strategic insight and practical support to help guide the continued sustainability and development of the practice. The role combines strategic thinking with hands-on responsibility.
The Business Manager will have responsibility across:
- Financial management and sustainability.
- Business planning and strategic development.
- Enhanced services (DES/LES) and contract management.
- PCN/ICB and wider primary care relationships.
- Estates and property management.
- Governance, compliance and business continuity.
- Information governance and data protection.
- Supporting digital development and service improvement.
- Oversight of CQC readiness and compliance.
The business manager reports directly to the GP partners, and is a senior member of the practice leadership team. Working alongside the practice manager, dispensary manager and reception manager, the business manager plays a key role in the day-to-day running and future development of the practice.
The business manager and practice manager work collaboratively to provide effective leadership across the organisation, bringing complementary skills and expertise.
The business manager will provide regular updates, analysis and recommendations to the partners through scheduled business meetings, ensuring that financial performance, risks, opportunities and strategic priorities are appropriately reviewed.
Informal visits are welcome.
We are looking for someone who is approachable, pragmatic and enjoys working as part of a team.
The successful candidate will have strong financial skills, sound commercial judgement and the ability to think strategically. They will be confident providing advice and challenge to GP partners, interpreting financial information and helping translate opportunities and risks into practical decisions.
The role is varied and requires someone who is equally comfortable discussing long-term strategy with the partners, reviewing financial performance, managing estates issues or helping to solve the day-to-day challenges that inevitably arise in a busy practice.
Flexibility, sound judgement and a willingness to take ownership are qualities we value highly.
Experience within general practice or the wider NHS would be advantageous, although we welcome applications from candidates with relevant business, finance or operational management experience.
Angel Hill Surgery is a well-established, single-site GP training practice caring for approximately 14,000 patients. We have six GP partners, an experienced practice manager and a settled, committed team of around 45 staff who take pride in providing high-quality, patient-centred care. We also benefit from PCN shared staff, who work both on site and remotely.
We are proud of our strong foundations, including our established training ethos, our excellent dispensing service supporting approximately 3,500 patients, and the strong relationships we have developed across primary care.
We are a successful independent GP partnership that values continuity of care, teamwork and a supportive working environment. Whilst maintaining the strengths of traditional general practice, we continue to develop and adapt, including investment in digital services, improved patient access and sustainable ways of working. We are an active member of the Bury St Edmunds PCN.
Why Join Us?
This is an opportunity to join a successful, established GP partnership at an important time for primary care.
You will become a valued member of our leadership team, working closely with six GP Partners, an experienced Practice Manager and a committed wider team.
We have strong foundations, a stable workforce and a supportive culture, whilst continuing to look for opportunities to improve and develop our services.
The role offers variety, responsibility and the opportunity to make a meaningful contribution to the future sustainability and success of the practice.
We offer:
- 6 weeks of annual leave, plus bank holidays
- NHS pension scheme
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
