The Role
We are seeking a motivated and customer-focused In-House Sales Executive to join our Swansea-based team.
This is a full-time, office-based role suited to someone who enjoys working with customers, managing enquiries, and supporting the full sales process from initial contact through to order completion. You’ll play a key role in driving sales growth while building and maintaining strong client relationships.
Key Responsibilities
- Manage incoming sales enquiries via phone, email, and CRM systems
- Qualify leads and identify customer needs
- Provide tailored product solutions across window films, signage, blinds, and graphics
- Prepare accurate proposals and quotations
- Follow up on quotes and convert opportunities into orders
- Build and maintain strong relationships with new and existing clients
- Act as a key point of contact for customer enquiries and support
- Maintain and manage a sales pipeline with accurate records
- Update CRM systems and ensure customer data is accurate and up to date
- Coordinate with operations and installation teams to ensure smooth project delivery
- Assist with order processing, pricing updates, and sales administration
- Support tender submissions, reporting, and general back-office sales tasks
Skills & Experience
- Experience in sales, customer service, or account management is desirable but not essential
- Strong communication and customer relationship skills
- Confident telephone manner and ability to engage professionally with clients
- Ability to manage enquiries, quotes, and follow-ups effectively
- Strong organisational skills with attention to detail
- Comfortable working with pricing, quotations, and basic numerical data
- Self-motivated with a proactive and positive approach
- Experience using CRM systems and Microsoft Office
Desirable
- Experience in construction, building products, glazing, or related industries
- Understanding of project-based sales or working with contractors/specifiers
Working Hours & Benefits
- Monday–Thursday: 08:30 – 17:00
- Friday: 08:30 – 15:00
- Salary circa £28,000–£30,000 (depending on experience)
- On-site parking (5 minutes from M4 J47)
- Ongoing training and development
- Supportive team environment
- Opportunity to grow within a well-established, expanding business
- Annual bonus linked to business success and profitability
Why Join Us?
- Be part of a growing Swansea-based business
- Work across a diverse range of clients and sectors
- Join a friendly, experienced, and supportive team
- Build a long-term career with development opportunities
Play a key role in delivering high-quality solutions to customers
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
