1. Operations, Systems & Database Management
Systems Leadership: Oversee and optimise key church systems including welcome team, hospitality, newcomers, and general inquiries, engaging both staff and volunteers.
Database & Calendar: Maintain ChurchSuite, managing the master calendar, rotas, bookings, and connection with key ministries.
Policy Compliance: Regularly review and update operational policies such as IT, phone systems, appropriate licensing, health and safety, and GDPR.
Safeguarding: to oversee and ensure the administration of all safeguarding systems liaising particularly with the Parish Safeguarding Officer and those leading with children and young people.
2. Day-to-Day Facilities & Contract Management
Property & Environment: Manage health and safety, order supplies, and ensure an organised, inviting physical environment.
Maintenance & Cleaning: Co-ordinate routine maintenance, ad-hoc repairs, and cleaning contracts, ensuring best practice and value for money.
3. Services, Events & Hires
Sunday Logistics: Organise rotas, the welcome and hospitality teams, and post-Sunday newcomer follow-ups.
Occasional Services: Co-ordinate operations for baptisms, weddings, funerals, and thanksgivings in tandem with the Vicar and Worship and Creative Lead.
Major Events: Deliver operational support for Christmas, Easter, the Parsons Green Fair, and the Church Weekend Away and any newly developed events.
Venue Hires: Manage bookings and logistics with the Front of House Manager. Spearhead a project to actively increase room hire revenue within the limits of building availability.
Charity Partnerships: Support operations for key partners, including CAS Charity, Glassdoor, Restored, Foodbank, and Crosslight.
4. Governance, Finance & HR
PCC Secretary: Act as Secretary to the Parochial Church Council (PCC). Manage agendas, attend meetings, take minutes, track actions, and file Diocesan and Charity Commission returns.
Financial Administration: Ensure day to day financial processes happen efficiently and with necessary legislative compliance, working closely with the Chair of the Finance Committee and our finance contractor.
HR Administration: Maintain all HR records, ensure employment law compliance, manage staff onboarding, track leave, and ensure core services are covered. Ensure all essential/mandatory training is delivered.
