Operations Manager
24 hours per week £13.50–£14.50 per hour
Help keep one of Whitstable's most valued community spaces thriving
The Umbrella Centre is more than just a building. It's a welcoming place where people come together to learn, create, celebrate and connect. From community groups and workshops to live events and local organisations, we're proud to provide a space that supports the wellbeing and creativity of our community.
We're now looking for an organised, proactive and people-focused Operations Manager to help ensure everything behind the scenes runs smoothly.
This is a varied role where no two days are the same. One day you might be coordinating contractors, supporting volunteers and ensuring the Centre meets health and safety requirements; the next you'll be preparing spaces for events, supporting bookings or helping solve an operational challenge before visitors arrive.
You'll work closely alongside our, Trustees, staff, volunteers and hirers to make sure the Umbrella Centre remains a safe, welcoming and well-managed place for everyone who uses it.
What you'll be doing as Operations Manager
- Managing the day-to-day operation of the Centre
- Coordinating facilities, maintenance and contractors
- Supporting health & safety, compliance and licensing
- Managing operational administration and records
- Supporting room bookings and event logistics
- Coordinating volunteers and staff where appropriate
- Helping develop systems and processes that improve efficiency
- Supporting the continued growth of the Centre
We're looking for someone who:
- Enjoys organising people, places and processes
- Is practical, calm and solution-focused
- Has experience in operations, facilities or venue management
- Communicates well with a wide variety of people
- Can work independently while being part of a small, friendly team
- Shares our commitment to community, inclusion and excellent customer service
- Experience of managing licensed premises, including holding a Personal License would be an advantage
Why join us as an Operations Manager?
This is a fantastic opportunity to play a key role in shaping the future of a much-loved community venue. You'll have real autonomy, the chance to improve how things work and the satisfaction of seeing your efforts make a genuine difference to local people every day.
Interested in applying for the Operations Manager role?
Send a cover letter telling us why you would like to work for the Whitstable Umbrella Centre as our Operations Manager, what attracted you to this role and what interests you about working for a community organisation.
Please email your CV and cover letter to [email protected]
Pay: £13.50-£14.50 per hour
Work Location: In person
