Job Description
Title: AV Manager
Location: Crewe Hall, Crewe
Salary: 26.5k - 29k depending on experience (OTE 33k plus)
Package: Overtime and bonus available, health benefits, mobile phone, laptop.
Who are we?
Universal Live is a full-service technical solutions provider to the live event industry.
From our Head Office in West Yorkshire we provide equipment and support to live event clients including Event Management and Production Companies throughout the UK, Europe and beyond.
Specifically the company supplies Sound, Light, Vision, Stage, Power and Media.
As an employee, you’ll work alongside a dedicated team of professionals with a commitment to deliver great events and have some fun along the way.
Together we are Live.
www.universal-live.com
What you’ll be doing:
Chesford Grange is one of Universal Live's busiest hotel venues and a key client. We are looking for an AV Manager to deliver exceptional technical support, ensuring the successful delivery of high-quality live events while bringing together Universal Live's full range of services to create outstanding client experiences.
This role combines technical expertise with commercial awareness. The successful candidate will proactively identify opportunities to promote and upsell Universal Live's services, helping to strengthen our partnership with the hotel and grow revenue.
The AV Manager will also lead and support an on-site technician, ensuring consistently high standards of service and technical excellence in a busy, fast-paced environment.
Key responsibilities include, but are not limited to:
- Coordinate all AV requirements for hotel events.
- Build client relationships and identify upselling opportunities.
- Provide technical support to the hotel's Sales and Events teams.
- Ensure AV equipment is set up to a high standard.
- Prepare event proposals and deliver successful events.
- Manage on-site AV equipment and stock.
- Maintain event schedules and weekly cost reports.
- Manage projects, with support for larger events.
- Work with hotel Operations to ensure rooms are AV ready.
- Manage the on-site technician and coordinate freelance support.
- Support additional hotel venues with AV services and equipment requirements.
What you’ll need to do it:
The successful candidate will need to have a proven interest in the live event industry, ideally with hands on knowledge of audio visual, sound, lighting, rigging, set and staging equipment.
- Experience in a related roll
- Hands on technical knowledge
- Knowledge and experience of the hotel conference industry
- The ability to self manage and self motivate whilst working in a team
- Good person management skills
- The ability to take your own initiative
- To be client facing and well presented
- The flexibility to work overtime as required and at short notice
- Attention to detail and a pride in their work
- To be hard working and enthusiastic
- A Full UK Driving Licence
- Be computer literate with a good working knowledge of Microsoft Office applications including Excel, Visio, Word and Outlook. Hiretrack knowledge is also an advantage.
The small print:
- This is a permanent full time post commencing as soon as possible.
- There is a probation period of six months.
- This is a full-time post with occasional evening and weekend working, for which overtime/lieu time will be paid.
- Basic hours of work are normally 08:00-17:00 with a one hour lunch break.
- Salary for this post is dependent on experience and on completion of probation.
- The holiday leave year runs from 1 January to 31 December. Initial holiday entitlement for full-time employees is 23 days per annum, including three days between Christmas and New Year, plus bank holidays.
Job Types: Full-time, Permanent
Pay: £26,500.00-£29,000.00 per year
Benefits:
- Childcare
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Experience:
- Audio Visual: 1 year (required)
Work Location: In person
