We are seeking a Hub Administrator to join our Administration Hub, providing high-quality, responsive and professional administrative support across Jewish Care services in North West London
You will be required to work 5 days per week onsite, at either our Sidney Corob House (NW6) or Jack Gardner House (NW11) depending on business needs.
This is an onsite role, working an average of 36.25 hours per week, Monday to Friday and fixed term for 12 months.
The Administration Hub provides essential administrative and operational support across Jewish Care’s services in East London and Essex. Acting as a central point of contact, the Hub ensures a high standard of customer service for colleagues, residents, tenants, members, families and visitors.
The Hub supports a wide range of functions including reception services, financial administration, HR processes and health & safety compliance, helping to streamline workflows and support effective service delivery across multiple sites.
About the Role
As a Hub Administrator, you will play a key role in ensuring the smooth day-to-day running of services by providing professional, responsive and accurate administrative support.
Reception & Customer Service
- Acting as a first point of contact for visitors, staff and residents
- Managing enquiries by phone, email and in person
- Creating a welcoming, professional front-of-house environment
Administrative & Operational Support
- Maintaining accurate records and documentation across systems
- Supporting meeting coordination, visitor management and ID badge issuance
- Logging maintenance requests and ensuring health & safety documentation is up to date
- Managing office supplies and supporting basic financial and procurement tasks
- Ensuring confidentiality and data protection standards are upheld
Staff, Resident & Tenant Support
- Assisting with HR administration, recruitment processes and payroll support
- Supporting transport bookings and responding to general queries
- Handling personal allowance top-ups and signposting to relevant internal teams
You will be organised, customer-focused and comfortable working in a busy, multi-task environment.
- GCSEs (or equivalent) in English and Maths
- Experience delivering high-quality customer service
- Experience using systems, spreadsheets and Microsoft Office applications
- Strong communication skills, both written and verbal
- Good attention to detail and ability to prioritise tasks and meet deadlines
- Experience working collaboratively as part of a team
- Experience supporting financial or HR-related processes
- Basic knowledge of health & safety, data protection and confidentiality
- Willingness to undertake First Aid and Defibrillator training
Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia.
Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture. We value Excellence, Integrity, Innovation, Compassion, and Inclusivity.
Jewish Care operate a rolling recruitment process and reserve the right to close the advert once a suitable candidate has been identified.
