Dental Receptionist/Patient Care Coordinator
Location: Salford, Greater Manchester
Full Time | Permanent | Monday to Friday (No Weekends)
Salary: £13.00–£13.65 per hour depending on qualifications and experience, plus bonus scheme and funded training opportunities.
Help Us Create an Exceptional Patient Experience
At Beaumont Dental, we're more than just a dental practice. We're a modern, five-surgery practice in Salford with ambitious plans for growth and a clear vision: to provide exceptional patient care while creating a workplace where our team can thrive.
As our practice continues to expand, we're looking for a friendly, organised and enthusiastic Receptionist/Patient Care Coordinator to join our team and help deliver an outstanding experience for every patient who walks through our doors.
This is an ideal opportunity for someone who enjoys working with people, takes pride in providing excellent customer service, and wants to be part of a supportive and growing team.
Our Mission
- To work together to create an exceptional patient journey
- To make Beaumont Dental an exceptional place to work
The Role
As a Dental receptionist/ Patient Care Coordinator, you'll be at the heart of the patient journey. From the first phone call to welcoming patients into the practice, you'll play a key role in ensuring every patient receives a warm, professional and seamless experience.
Your Responsibilities
- Welcoming patients and creating a positive first impression
- Answering telephone calls and responding to enquiries with professionalism and care
- Booking and managing appointments efficiently
- Supporting patients with forms, payments and treatment enquiries
- Maintaining accurate patient records using our dental software systems
- Liaising with clinicians and the wider team to ensure smooth daily operations
- Helping patients feel informed, reassured and valued throughout their journey with us
- Supporting practice growth through excellent customer service and patient communication
What We're Looking For
Essential
- Previous experience in a customer service, reception or front-of-house role
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Confidence using computers and learning new systems
- A positive, proactive and professional attitude
Desirable
- Previous dental reception experience
- Qualified GDC-registered Dental Nurse looking for a reception-based role
- Experience using dental software systems
- Knowledge of appointment scheduling and patient administration
Salary & Benefits
- £13.00 per hour for candidates with relevant reception or customer service experience
- £13.65 per hour for qualified Dental Nurses working in a reception-based role
- Performance-related bonus scheme
- Clear career progression pathway
- Regular salary reviews linked to development and responsibility
- Fully funded training and development opportunities
- Monday to Friday working only – no weekends
Training & Career Development
We believe in investing in people who invest in us.
For team members who demonstrate commitment, initiative and a desire to develop, we offer fully funded training opportunities, including:
- Dental software and practice management training
- Compliance and administration development
- Customer service and communication courses
- CPD and professional development relevant to your role
- Future progression opportunities within practice management and leadership
Why Join Beaumont Dental?
We're building a team of people who genuinely care about patients and each other. As we continue to grow, we're creating exciting opportunities for ambitious individuals who want more than just a job.
If you're looking for a role where you'll be valued, supported and given opportunities to develop, we'd love to hear from you.
Job Type: Full-time, Permanent
Schedule:
- Monday to Friday
- No weekends
Additional Pay:
Benefits:
- Employee discount
- Free parking
Work Location: In person, Salford, Greater Manchester
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Work Location: In person
