CLIENT SUCCESS & CLINIC COORDINATOR - Physiotherapy Clinic
New Milton & Christchurch | 32-40 Hours Per Week
Applications without a video submission will not be considered.
At Limitless Physiotherapy & Performance and Limitless Health Hub, we help people move better, feel better and live better through expert physiotherapy, rehabilitation and performance coaching.
We're looking for an organised, friendly and proactive person to become a key member of our team.
This is much more than a traditional admin role.
You'll often be the first person our clients speak to, helping them feel welcomed, supported and cared for from their first enquiry through to becoming a long-term member of our community.
You'll help keep our clinics running smoothly, support our clients, work closely with our clinicians and play an important role in our continued growth.
You might be a great fit if:
- You genuinely enjoy helping people
- You are highly organised
- You enjoy building relationships
- You take ownership and solve problems
- You communicate confidently and professionally
- You enjoy being busy and productive
- You want to grow with an ambitious business
Your responsibilities will include:
- Answering calls, emails and enquiries
- Booking appointments and managing diaries
- Supporting client retention and follow-up
- Membership administration
- Helping maintain exceptional clinic standards
- Supporting day-to-day clinic operations
You'll be involved in helping create an exceptional experience for our clients both inside and outside of the clinic, including:
- Educational workshops
- Client events
- Member socials
- Community initiatives
- Service development projects
You'll play an important role in helping us build a thriving community around our clinics.
Experience in customer service, hospitality, healthcare, reception, retail or similar environments would be advantageous, but attitude and character are far more important than experience.
Why This Role Is Different
This is not a role where you'll simply answer phones and manage diaries.
You'll become a key part of a growing healthcare and performance business that is helping hundreds of people improve their health, confidence and quality of life.
You'll have the opportunity to:
- Build meaningful relationships with our clients and members
- Help shape and improve client experiences across both sites
- Support educational workshops, community events and member socials
- Contribute ideas to improve systems and processes
- Take ownership of projects and initiatives
- Grow alongside an ambitious and expanding business
- Play a key role in helping our team deliver life-changing outcomes
We're looking for someone who wants to be part of something bigger than a traditional administration role and who takes pride in helping people have an exceptional experience.
What we offer:
- Supportive and ambitious team environment
- Opportunities for development and progression
- Meaningful work helping people improve their lives
- Varied role across two growing clinics
To Apply:
Please send:
- Your CV (maximum 2 pages)
- A 1-2 minute video sent to 07984869249 answering:
- Why would you be a great fit for this role?
- What does exceptional customer service mean to you?
- Tell us about a time you went above and beyond for somebody.
Applications without a video submission will not be considered.
Start Date: August / September 2026 (flexible for the right candidate)
Pay: £25,500.00-£26,500.00 per year
Benefits:
Application question(s):
- Have you sent us/are you going to send us a 1-2 minute video explaining why you think you're a great fit for the role?
Work Location: In person
