Overview
Five Bells is a beautiful country pub near Newbury with a loyal local following, our own on-site microbrewery, and rooms for guests to stay. The business is run by chef-owner Duncan, whose career has taken him from five-star ski chalets in Val d'Isère to Marco Pierre White's Yew Tree Inn and private dining for royalty, and today that pedigree goes into good, honest pub food made from scratch with locally sourced ingredients.
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring a high standard of service throughout their dining experience. As a member of our Front of House team, you will be the face of our establishment, responsible for delivering exceptional hospitality and maintaining the smooth operation of our restaurant.
Duties
- Greet and welcome guests with a friendly and professional attitude.
- Take customer orders accurately and efficiently, ensuring all dietary requirements are noted.
- Assist in food preparation and presentation, adhering to food safety standards.
- Serve food and beverages in a timely manner, ensuring customer satisfaction at all times.
- Maintain cleanliness and organisation of the dining area, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure seamless communication regarding orders and special requests.
- Handle cash and card transactions responsibly while providing accurate change when necessary.
- Support catering events as required, helping to set up and serve during functions.
- Address any guest inquiries or concerns promptly and professionally, striving to enhance their experience.
Experience
- Previous experience in a hospitality or restaurant setting is required
- Knowledge of food safety practices is advantageous to ensure compliance with health regulations.
- Experience in food preparation or bartending would be beneficial for those looking to expand their skill set.
- A positive attitude, strong communication skills, and the ability to work well under pressure are crucial for success in this role.
- A willingness to help colleagues and contribute positively to the team environment is essential.
Benefits
- Tronc split across all members of the team - £3-£4k per annum for full time workers
- Freshly cooked team meals on shift
- Annual leave rising with length of service
- Length of service bonus
- Your birthday as an additional day of leave
- Staff food and employee discounts, plus a friends and family discount
- Employee Assistance Programme
- Funded training to support your development and on the job learning directly from an experienced chef-owner
- Real opportunities to grow as the kitchen and business grow
Join us in providing an outstanding dining experience that keeps our guests coming back!
Pay: Up to £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Application question(s):
- Do you drive or have a reliable means of transport?
Work authorisation:
- United Kingdom (required)
Location:
- Newbury RG20 8HH (required)
Work Location: In person
