Domiciliary Care Office Administrator
Location: Ruthin
Hours: Full‑time/Part-time (Mon–Fri)
Salary: £25,000–£28,000 depending on experience
We are seeking a highly organised and proactive Domiciliary Care Office Administrator to join our growing home‑care team. You will play a key role in supporting daily office operations, maintaining accurate records, coordinating rotas, and ensuring smooth communication between staff, clients, and management.
Key Responsibilities
- Manage calls, emails, and enquiries professionally.
- Maintain client and staff records in line with CIW requirements.
- Support rota planning, scheduling, and visit updates.
- Assist with onboarding, training records, and HR documentation.
- Prepare reports, letters, and office communications.
- Provide excellent customer service to clients and families.
About You
- Strong administrative experience (care sector preferred).
- Excellent communication and organisational skills.
- Confident using digital systems and Microsoft Office.
- Able to work under pressure and prioritise tasks.
- Professional, reliable, and committed to high‑quality care.
Why Join Us
- Supportive management team
- Opportunities for training and development
- Meaningful role helping deliver safe, compassionate care
Pay: £25,000.00-£27,000.00 per year
Work Location: In person