Booking Coordinator
Plumbcare.com | Wakefield
£27,000 – £35,000 + Commission + Overtime
We are looking for enthusiastic individuals from a strong planning & customer focused background to join a fast-growing heating and plumbing company.
who are keen to learn and progress within our rapidly expanding heating & plumbing breakdown company. We’re building a fast growing, vibrant & profitable business with a pool of talented and passionate people who are all proud to work here.
About the Role of Booking Coordinator: This isn't just admin; it’s a high-energy hybrid of Sales, Customer Service, and Logistics. We want enthusiastic people who love hitting targets and helping customers.
- Pay: £27k - £35k (Performance-based progression).
- Shift: 5 days per week on average over 8 week rota. Includes evenings and weekends.
- Extras: Performance commission & plenty of overtime.
- Environment: Fast-paced but friendly, supportive, and tech-driven.
What You’ll Be Doing
- Convert & Book: Turn customer inquiries into service bookings using our proven sales formula.
- Upsell: Identify opportunities to cross-sell services that solve customer problems.
- Coordinate: Brief field engineers and manage their schedules via our CRM.
- Support: Handle multi-channel queries (Phone, Email, Chat) with empathy and precision.
- OOH Phone -Answering reactive calls.
Who You Are
- Sales-Minded: You have a track record of converting leads and closing deals.
- Communicator: You build rapport instantly and handle high-pressure shifts with a smile.
- Detail-Oriented: You’re tech-savvy and know that accurate data entry is key to a smooth repair.
- Flexible: Happy working a varied rota (including weekends) to keep our 24/7 operation running.
Perks & Benefits
- Performance-related pay progression
- Free on-site parking
- Employee discounts & pension
- Additional leave earned
To apply:Please click on ''Apply Now''
Job Type: Full-time
Pay: Up to £35,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Experience:
- booking coordinator : 2 years (required)
Language:
- Fluent English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
