Location
London, Paris, Wroclaw
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Job Description
L.E.K. Consulting is a premier global strategy consulting firm that partners with clients to solve their most critical business challenges and deliver high-impact outcomes. We bring deep industry expertise and rigorous, evidence-based insight to global corporations, growth companies and private equity investors, helping them turn strategy into action.
How do we deliver impact? It’s the people. We hire exceptional individuals and invest in their growth through hands-on client work, close collaboration and a culture of ownership, inclusion and continuous learning. Across every level, curiosity unites us and challenge excites us. Founded more than 40 years ago, L.E.K. employs more than 2,200 professionals worldwide and is consistently recognized as one of the industry's best firms to work for. For more information, visit lek.com.
Overview of Role
The Staffing / Resource Manager will play a critical role on our staffing team to ensure staffing and team utilisation is managed effectively in a high-paced, ever-changing environment. This position will be responsible for working across our 5 European offices to define and implement creative solutions to staffing needs while ensuring that both business and talent development needs are met. This role intersects People and Operations, sitting within the staffing team and will report to the Director of Staffing and Commercial Planning
This role will require the ability to manage multiple senior stakeholders as well as interact and build trusted relationships across all levels of the firm.
Responsibilities
Manage work assignments of consulting staff to match the needs of our clients, the firm, and professional/development goals of consulting staff
Establish strong working relationships with senior leadership to successfully address all components related to staffing client engagements
Proactively identify and bring solutions to staffing situations as they arise
Proactively identify and address resource scheduling issues, employees’ hours, case and staff performance issues
Monitor project budgets and ensure that proper resource levels and timelines are adhered to
Maintain weekly staffing sheet as a business management tool with proper revenue recognition and accuracy
Support workforce planning for the US offices by identifying any trends or gaps in staff levels; make recommendations for adjustments needed to ensure appropriate staffing model to meet business needs
Proactively work with Partners to develop and maintain sector talent initiatives and goals
Maintain and provide information about current and future client engagements
Serve as a point of contact regarding various employee issues and concerns; establish strong working relationships with consulting staff
Participate in performance management/career development meetings to better understand consultants’ individual development needs and strengths
Work with the Career Development team to ensure staff allocations align with their development needs and goals
Cover team members within the team when they’re on leave
Qualifications
Bachelor’s degree required
3-5 years of Management, Operations, Talent Management or similar experience
Proven ability to build strong relationships with a range of stakeholders
Demonstrated experienced and understanding of business financials
Experience in professional services firm preferred
Candidate should possess the ability to analyse complex situations, have proven negotiation abilities, and strong decision-making skills
Candidate must be comfortable dealing with highly confidential information and situations
Individual should have experience working closely with senior management and supporting multiple internal clients
Ideal candidate will have superior written and verbal skills
Candidate will possess superior organizational skills, creative problem-solving skills, ability to prioritize and multi-task, and thrive in a fast-paced environment
Technology savvy with ability and desire to learn
High proficiency in Excel and experience in PowerPoint
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