Grand Hotel Scarborough
Location: Scarborough, YO11 2ET, United Kingdom
Address: St Nicholas Cliff
INDHP
We have an exciting new vacancy for an Operations Manager to join our team at The Grand Hotel Scarborough. Nestled in the heart of the town, just a short walk from Scarborough Train Station, our 413 room hotel offers breathtaking views of the picturesque harbour and South Bay.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Auto enrolment pension scheme
Your duties will include:
- Ensuring that each department delivers a consistently high standard of service enhancing the guest’s experience.
- Achieving business objectives and maximising the profitability of the site.
- Maintaining effective cost controls in all areas.
- Managing and working alongside all HODs to ensure the smooth running of the day-to-day operations.
- Working seamlessly with our busy sales team to support sales initiatives to maximise revenue.
The ideal candidate will be an Experienced Hotel Operations Manager with a strong background in overseeing daily hotel operations. They should possess a can-do attitude as well as excellent leadership, problem-solving, and organisational skills.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Job Type: Full-time
Application question(s):
- What size and type of hotel are you currently responsible for, and what is your level of operational responsibility?
- How do you manage and hold Heads of Department accountable for operational standards?
- Tell us about a time you improved a hotel's guest satisfaction or review scores. What was the issue, what did you change, and what was the result?
Work authorisation:
- United Kingdom (required)
Work Location: In person
