About Us
We are looking to appoint a dynamic and commercially focused General Manager to take full responsibility for the leadership, performance, and ongoing development of our Holiday Park. This is a key leadership role, driving both operational excellence and long-term growth of the business.
Role Overview
As General Manager, you will have overall accountability for the park’s performance, leading all operational, financial, and people-related activities. You will ensure the delivery of exceptional guest and owner experiences while maintaining the highest standards across the site. This role requires a strategic, hands-on leader capable of driving results, developing teams, and delivering sustainable business success.
Key Responsibilities
- Provide strong, visible leadership across all departments, fostering a high-performance and customer-focused culture.
- Take full ownership of the park’s day-to-day operations, ensuring consistently high standards of presentation, service, and guest satisfaction.
- Drive commercial performance by managing budgets, achieving financial targets, and identifying opportunities for growth and efficiency.
- Ensure full compliance with all Health & Safety legislation, company policies, and regulatory requirements.
- Lead, develop, and inspire the team through effective recruitment, training, and performance management.
- Deliver an exceptional guest and owner experience, resolving issues with professionalism and ensuring long-term satisfaction and loyalty.
- Collaborate with Directors to deliver strategic objectives, business plans, and continuous improvement initiatives.
- Actively support lodge sales activity alongside the Sales Manager, helping to maximise revenue opportunities and deliver against sales targets.
Skills & Experience
- Proven experience in a senior leadership role, ideally as a General Manager or equivalent within holiday parks, leisure, hospitality, or tourism.
- Strong commercial acumen with experience managing budgets and driving financial performance.
- Exceptional leadership and people management skills, with a track record of building and developing high-performing teams.
- Excellent organisational, decision-making, and problem-solving capabilities.
- In-depth knowledge of Health & Safety regulations and compliance.
- Outstanding communication and stakeholder management skills.
- Resilient, proactive, and adaptable, with the ability to thrive in a fast-paced, customer-focused environment.
Benefits
- Competitive salary (dependent on experience)
- Opportunities for career progression and professional development
- A supportive, collaborative working environment in a scenic location
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
