To provide an efficient and high quality ward-based clerical service supporting the staff responsible for inpatient care. Emphasis should be placed on confidentiality and efficiency; remaining calm, courteous and professional at all times.
2 part time posts available
Post 1 hours
32.5hrs per week
Monday - Friday 9am-4pm
30 minute lunch
Post 2 hours
24hrs per week
Monday, Tuesday, Thursday - 830am - 3pm
Friday - 1030am-5pm
Wednesday - Day off
30 minute lunch
**Post holders will be required to be flexible to cover annual leave with notice**
- Welcome patients & visitors into the clinical area, maintaining a courteous & professional manner at all times.
- Handle telephone calls & face to face enquiries from relatives, hospital staff & members of the Public in a constructive & sympathetic manner referring to the appropriate person where necessary.
- Use computer skills & other clerical activity to perform the correct procedure for admission, discharge, transfer & make arrangements for follow up appointments in the manner laid down by the Trust.
- To be responsible for any information entered onto the computer whilst carrying out the duties required by the Trust & maintaining confidentiality.
- Report any errors, duplications or omissions in patient information to the appropriate department & carry out the correct procedure to rectify the problem as per Trust policy.
- Ensure that patients’ medical records are available on the ward, obtaining these where necessary from other departments according to Trust policy. Ensuring notes are traced to the correct location.
- Ensure patient confidentiality/privacy is maintained at all times in accordance with Trust policy.
- Ensure all case notes are kept in good condition in accordance with trust policies, whilst notes are in the care of the ward.
- Carry out daily maintenance of the ward medical notes trolley, ensuring that notes re kept tidy at all times, & photocopy relevant Trust documentation to ensure an adequate supply is available for ward use.
We are delighted to offer a wide range of benefits to employees including:
Cycle to Work
Travel Scheme
Childcare Vouchers with Salary Sacrifice
Onsite Nursery
Buying and Selling Annual Leave
Car Leasing
Employee Assistance Programme
Employee Health and Wellbeing
Extensive Reward Scheme
Counselling Service
Financial packages including Vivup and Wagestream
Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values:
We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
Committed to Quality of Care
Compassion
Working together for patients
Improving Lives
Everyone Counts
Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.
Please see attached jobs description and person specification for further details before completing your application.
