We’re looking for a professional, customer-focused individual to welcome students, staff and visitors to Chelsea College of Arts. You’ll have strong administrative skills and support front-of-house operations to provide a comprehensive reception service that supports the College's identity and mission. As the first point of contact, you’ll source and provide information to a range of enquirers via email, phone and in person, as well as routine administrative support to support the colleges Building Operations team.
This is a 6-month fixed-term post. The role will require occasional travel between Camberwell, Chelsea and Wimbledon (CCW) sites and may require flexible working in the evenings and weekends.
We’re looking for somebody with excellent administrative skills, strong communication and organisation skills and a strong desire to work in a busy, customer-facing environment. You’ll be the first point of contact for a busy reception and should be a good team player who is able to remain calm and professional during busy times.
Previous experience of working within a front-facing, busy office environment is essential, together with a good knowledge of IT software packages and administrative processes.
Closing date: 27 August, 11:55 PM.
Interviews will take place on 11 September 2026.
Should you have any questions about the role, please contact Jasmine Lett, Building Information Manager / [email protected]
Should you have any questions about the application process or require reasonable adjustments for your application, please contact Adrienne Marsh, Resourcing Advisor / [email protected]
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.
As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.
We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.
We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.
We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.
Candidates are advised to submit applications early.
