Job Title
Receptionist – Beauty Clinic
Location
NW10, London
Pay
£12.50 to £15.00 per hour depending on experience
Working Hours
Tuesday to Friday 10:00 to 19:00
Saturday 09:00 to 19:00
Flexible start and finish times when required
Role Overview
You will be the first point of contact for all clients while also supporting the business with administrative tasks and day to day operations. You will ensure the clinic runs efficiently, stays organised, and maintains a high standard of service.
Key Responsibilities
Client Management
- Greet and welcome clients in a professional and friendly manner
- Answer phone calls and respond to messages
- Book, confirm, and manage appointments
- Handle client check-in and check-out
- Maintain a smooth flow of clients throughout the day
Sales and Front Desk
- Process payments and maintain accurate records
- Promote and sell clinic products and services
- Upsell treatments where appropriate
Clinic Operations
- Maintain cleanliness and organisation of the reception area
- Ensure the clinic is presentable at all times
- Support therapists and staff with daily operations
Stock Management
- Monitor stock levels of products and supplies
- Order and restock when needed
- Keep inventory organised and updated
Administrative Duties
- Maintain client records and ensure data is up to date
- Handle emails and general enquiries
- Assist with basic bookkeeping tasks
- Keep track of daily sales and reports
Utilities and Payments
- Monitor and track utility bills including electricity, water, and internet
- Ensure all bills are paid on time
- Keep records of payments and due dates
- Report any unusual costs or issues to management
Requirements
- Strong communication skills
- Organised and reliable
- Confident speaking to clients
- Ability to multitask and prioritise tasks
- Basic computer and admin skills
- Professional appearance and attitude
Preferred
- Previous experience in a beauty clinic, salon, or customer service role
- Experience with admin or handling business operations
- Confidence in sales and upselling
What You Get
- Competitive hourly pay
- Opportunity to grow into a senior or management role
- Professional and supportive working environment
Job Type: Full-time
Pay: £12.75-£15.00 per hour
Expected hours: 40 per week
Benefits:
Work Location: In person
