Own / maintain the central programme plan, including milestones, dependencies, and critical path across all workstreams
Maintain and govern programme-wide RAID logs, ensuring risks and issues are proactively identified and managed
Drive consistent and high-quality status reporting, including executive-level summaries and steering materials
Establish and help run governance forums (Steering Committee, Programme Working Group, Workstream forums, vendor governance) including agenda, actions, and decision tracking
Ensure all programme decisions are clearly documented with ownership, rationale and follow-up
Manage cross-workstream dependencies and surface conflicts or delivery risks early
Provide transparency on resource capacity, gaps and alignment to delivery timelines
Coordinate stakeholder engagement across business, technology and operations groups
Support vendor management processes, including tracking contractual deliverables and escalations
Act as a trusted partner to the Programme Lead, ensuring they have clear, concise, and actionable information to drive decisions
