The successful applicant will support the day-to-day running of the office while also helping with sales activity, applicant enquiries, viewings, vendor updates and general property administration.
You will need to be confident on the phone, professional with clients, accurate with paperwork and willing to get stuck in wherever needed.
Key Responsibilities
Answering telephone calls and dealing with enquiries professionally
Registering applicants and matching them to suitable properties
Booking and confirming viewings and valuations
Carrying out viewing feedback calls
Keeping vendors updated
Supporting the sales team with daily office administration
Preparing property details and marketing information
Updating our estate agency software and client records
Assisting with property listings, price changes and sales progression updates
Liaising with buyers, sellers, solicitors, surveyors and other professionals
Helping maintain a high standard of customer service throughout the sales process
Supporting the office with general admin, emails, filing and compliance tasks
The Ideal Candidate
Previous estate agency experience would be an advantage, but it is not essential for the right person
Confident and professional telephone manner
Good written and verbal communication skills
Organised, accurate and able to manage several tasks at once
Comfortable using computers, email and office systems
Friendly, reliable and presentable
Able to work well as part of a small team
Proactive and willing to use initiative
Calm under pressure and able to deal with clients professionally
A genuine interest in property and people
What We Offer
A varied role within an established local estate agency
Training and support from an experienced team
The opportunity to develop within estate agency sales and administration
A friendly working environment
The chance to be part of a growing and respected local brand
Please apply with your CV and a short covering letter explaining why you feel you would be suitable for this role.
Job Type: Full-time
Pay: £26,000.00 per year
Benefits:
Application question(s):
- Please apply with your CV and a short covering letter explaining why you feel you would be suitable for this role.
Licence/Certification:
- UK Driving Licence (required)
Work Location: In person
