Staff Welfare and HR Support Officer
Wemyss Lodge is seeking a compassionate, organised and approachable Staff Welfare and HR Support Officer.
This is primarily a staff welfare role with an element of HR administration. You will be visible throughout the home, building relationships with employees and ensuring they feel welcomed, heard and supported.
Salary: Expected to be £15-16 per hour, dependent on experience
Hours: 40 hours per week, Monday to Friday
Location: Wemyss Lodge, Swindon
Job type: Full-time, Permanent
Please note: We do not offer sponsorship or sponsorship switches for this role.
About Us
Wemyss Lodge is a well-established care home providing residential and nursing care for adults with complex mental health needs.
Our employees work in a challenging but rewarding, CQC regulated environment. We are looking for someone who can provide consistent welfare support while helping our HR team with day-to-day administration.
Key Responsibilities
- Conduct regular, documented welfare check-ins with employees.
- Arrange and hold structured welfare meetings as required.
- Maintain a visible presence and speak with staff throughout the home.
- Monitor attendance and conduct supportive attendance check-ins.
- Maintain accurate and confidential welfare records.
- Welcome new starters and support them during their onboarding period.
- Act as an approachable point of contact for new employees.
- Recognise and appropriately report safeguarding concerns.
- Signpost employees to HR, occupational health, the Employee Assistance Programme or other appropriate support.
- Assist the HR team with filing, data entry, document preparation and maintaining employee records.
- Chase outstanding forms, references, certificates and other documentation.
- Provide other practical and administrative support as required.
About You
You will ideally have:
- Previous HR, employee-welfare or relevant administrative experience.
- Experience working in care, healthcare or social care.
- Knowledge of adult safeguarding and appropriate reporting procedures.
- Strong organisational and record-keeping skills.
- The confidence to conduct sensitive welfare and attendance conversations.
- A compassionate, approachable and professional manner.
- Good IT and written communication skills.
- CIPD Level 3 or equivalent practical experience.
Working Pattern
The usual working pattern will be 9:00am–5:00pm, Monday to Friday.
Occasional earlier shifts, such as 7:00am–3:00pm, will be required to meet with night staff or welcome and support new starters on their first day.
Benefits
- 5.6 weeks’ paid holiday
- Paid Breaks
- Company pension
- Free meals while working
- Employee Assistance Programme
- Staff appreciation incentive bonuses
- Free parking
- Free flu vaccinations
- Health and wellbeing programme
If you are organised, people-focused and passionate about supporting employees in the care sector, we would love to hear from you.
Pay: £15.00-£16.00 per hour
Expected hours: 40.0 per week
Benefits:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Swindon SN3 4LH: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you require Visa Sponsorship or Sponsorship switch?
Education:
Experience:
- Social Care : 1 year (required)
Licence/Certification:
- CIPD Level 3 or equivalent experience (required)
Work Location: In person
