Job Summary
** Must have experience as a attendance collection officer in a school environment**
About Us
At eGOV Solutions, we are proud to be market leaders in educational technology and digital safeguarding. For over 20 years, our singular vision has driven us to build cutting-edge platforms—including our latest eGOV Cloud environment—that support local authorities and virtual schools across the UK.
We are a highly enthusiastic team dedicated to a vital mission: managing and collecting attendance and educational data to directly benefit and protect vulnerable children. As our company rapidly expands, we are looking for a proactive, energetic individual to join us in making a real difference.
The Role
We are seeking an outgoing, proactive, and forward-thinking individual to join our dynamic team and directly support Senior Management. This is a varied, fast-paced role where daily operational support meets the future of technology.
A key focus of this role will be leveraging Artificial Intelligence (AI) packages to help streamline our workflows, optimize our daily activities, and contribute to company growth. You will also be a primary point of contact for our clients, ensuring they receive the gold-standard service we are known for.
Responsibilities
Key Responsibilities
Client Engagement: Actively and confidently contact local authority clients directly, providing updates and ensuring seamless communication.
AI & Innovation: Utilise and implement AI tools/packages to improve daily workflows, analyze data trends, and help scale company operations.
Daily Operations: Work collaboratively with the team to ensure all daily tasks, data management, and client updates are executed efficiently.
Management Support: Provide high-level administrative and operational support to Senior Management.
Data Handling: Assist in the accurate processing and cross-referencing of attendance data using standard office software.
What We Are Looking For
Tech-Savvy: Strong knowledge of AI packages and tools, alongside a mastery of everyday basics like Microsoft Excel, Word, and standard office software.
Interpersonal Skills: Outstanding communication skills. You must be outgoing, confident on the phone, and excellent at building relationships with clients.
Energy & Drive: An enthusiastic, proactive, and energetic approach to work, with a genuine desire to contribute to a growing team.
Organized: Able to manage your own workload effectively across a hybrid working model.
Mission-Driven: A passion for working within a sector that directly improves the lives of children.
What We Offer
Flexible Hybrid Working: A balanced schedule of 3 days in our Macclesfield office and 2 days working remotely.
Enthusiastic Culture: Join a supportive, vibrant, and purpose-driven team.
Growth Opportunities: Be a part of an expanding market leader where your contributions to tech and AI integration will shape the company’s future.
Job Type: Full-time
Pay: £35,000.00-£38,927.06 per year
Benefits:
Experience:
- Attendance collection officer : 2 years (required)
Work Location: Hybrid remote in Macclesfield
