OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
DAYS OF WORKING - Monday - Friday 09:00 - 18:00
Morrisons Crime Hub is an award winning department looking for people to join our growing team. The role holder will be responsible for investigating organised criminal gangs targeting our client, Morrisons. Within the role you will work in partnership with other retailers, Police Authorities, Business Improvement Districts and Business Crime Reduction Partnerships. You will ensure the implementation of all procedures in line with company policy.
Key Tasks and Responsibilities:
- Analyse crime trends and present actionable intelligence to effectively manage security resources and provide end to end case management with the objective of securing criminal convictions and custodial sentences
- Ensure all policies and procedures are followed in relation to duty requirements.
- Update and collate Serious incident information and provide accurate reports to your line manager.
- Ensure incidents are logged, escalated, and dealt with in a timely manner.
- Ensure accurate records are maintained of all equipment within the Crime Investigations Centre.
- Ensure all data streams relating to offending are appropriately monitored. This will include (though is not restricted to) store incident data, social media, Police information and post incident CCTV.
- Ensure a timely response to all security related issues and events.
- Ensure compliance with TSS’s & Clients information security procedures.
- Provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective actions to enhance the service provided to our clients.
- Ensuring systems and software processes are inputted in accordance with GDPR.
- Undertake any other reasonable duties as required to meet the needs of the business.
Candidate Requirements
- CCTV SIA Essential
- Ability to influence and gain commitment
- Able to demonstrate customer focus
- High level of planning and organisational skills
- Personable and enthusiastic approach to work and able to provide excellent customer service
- Good record keeping abilities
- Able to manage your own time
- Able to build and maintain good working relationships
- Excellent interpersonal abilities
- Ability to demonstrate personal integrity
- Excellent computer skills (excel, outlook, word)
- Effective delivery and implementing the company values: Trust, Respect, Unity & Empowerment
HR Processes (Disciplinaries processes, performance & attendance reviews, return to works, appraisals etc)If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
