Summary:
As Field care manager you will make sure customers receive the highest quality care and support to help them remain safe and comfortable in their own homes. This is done by being the first port of call for potential/new customers whilst maintaining a responsive and positive relationship with our existing customers and care team.
Job Description:
· Be responsible for assessments, care plans, risk assessments and spot checks.
· Report any updates and changes or concerns to clients care needs.
· Supervising care assistants to develop the right skills and experience to deliver the best quality care and support to each customer.
· Effective implementation of customer care assessments, care & support plans, risk assessments and reviews.
· To ensure that all changes to care schedules are reported without delay to the coordinator.
· Taking the on-call phone on a rota basis and ensuring all issues are dealt with effectively.
· Be willing to complete hands-on care as and when needed to ensure all customer visits are covered.
· Flexible availability including morning, evenings, and weekends.
Essential Requirements:
· Previous care experience - Team Leader, Supervisor or Senior Care Assistant
· Computer literacy skills
· Clear communication skills
· Minimum of a Level 2 in Health & Social Care Adults
· Experience working within domiciliary.
· A valid UK driving license and access to a vehicle.
Reports to:
· Registered Manager
Benefits:
· Company pension
· Employee discount
· Flexible working
· Working for supportive and cultured team.
· Ongoing training and courses.
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Employee discount
Work Location: In person
