Workshop Coordinator
Location: Stevenage
Hours: 7.00am – 4.30pm, £35K per annum
Hadley James Ltd is a fast-paced family run business based in Stevenage specialising in repairing commercial vehicles and plant machinery.
Main Purpose of the Job:
As a Workshop Coordinator, you are the vital link between our customers, suppliers and workshop, ensuring our vehicles visit with us runs as effortlessly as we promise. You will be highly organised, proactive and ensure the smooth running of the workshop.
Duties and Responsibilities:
- Your role includes but is not limited to:
- Liaise with suppliers for parts pricing, availability, and ordering
- Track and process parts returns, warranty claims, and core returns Booking-in vehicles for service
- Booking customer MOT slots
- Manage equipment documentation, including checking and arranging certifications
- Maintain Health and Safety procedures ensuring company compliance.
- Assist with risk assessments
- Investigate, report, and record accidents, incidents, and near misses
- Carry out site safety audits and provide actionable feedback
- Fire warden duties, including running fire drills and routine checks of equipment
Desired Criteria
Experience of working in a fast-paced environment
- Previous experience, ideally in a transport or mechanical workshop environment
- Confident communicator—comfortable interacting with mechanics, customers and suppliers
- Strong organisational skills and excellent attention to detail
- Good IT skills; experience with Quickbooks is an advantage
- Experience of Health & Safety compliance
Pay: £35,000.00 per year
Work Location: In person
