BBH London has an exciting opportunity for a meticulously organised, collaborative and passionate Project Director to join the agency on a 12-month contract.
As Project Director, you’ll be responsible for overseeing a portfolio of campaigns across two key accounts, ensuring projects are resourced, managed and delivered correctly with a focus on timing, quality, and budget.
Internally, you’ll act as a bridge between agency departments, ensuring that operations are running smoothly, agency processes are adhered to and the account is running at a profitable state with maximum client satisfaction. You’ll provide expert guidance, cast the right agency talent for the tasks at hand and identify and mitigate risks across campaigns.
Externally, you’ll collaborate with other client or Publicis agencies to ensure workstreams are integrated and key information is shared at the right time. Monzo is a Publicis Group account and therefore you’ll play a vital role in ensuring work and correspondents are representative of the Publicis group and not just BBH.
Financially, you’ll be responsible for inputting into scopes of works, managing and reporting the accounts financial health internally and externally on a monthly basis. You’ll oversee agency billability, contribute to forecasting and identifying new business opportunities.
The right candidate will have 8+ years of experience, with at least 2 at the same or similar level, working within a large agency. This is a client-facing role, with trust and collaboration at its core. It requires a people-focused person, with the ability to lead and motivate, to bring together cross-capability teams to deliver the best outcomes for our clients. Someone who is highly organised, and tenacious with exceptional attention to detail. The ability to work well under pressure, whilst remaining objective and retaining a positive approach.
Delivery
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Ensure detailed project documentation, implementation and action plans are created for all new projects (or support the Account Management team to create and manage these).
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Maintain a holistic view of ongoing and incoming workstreams across the account, ensuring relevant teams are kept abreast of key updates, risks and successes.
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Oversee all scopes of work, budgets and project timelines for new projects. Build all scope on BBH Pro and monitor on a weekly basis to identify and mitigate financial risks to projects.
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Develop strong relationships with key client stakeholders, lead client calls and meetings as necessary to discuss process, project progress and upcoming work.
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Work closely with other network agencies to develop joint timing plans, processes and share key information across workstreams.
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Work with resource managers and heads of departments to ensure the right casting of agency talent for your projects. Gain a strong knowledge of creatives, designers and producers talents and existing client relationships to ensure smooth sailing of projects.
- Work closely with creative, design and production teams to ensure they are informed and have the right tools and timeframes to deliver work of the highest quality - Advocating on their behalf and escalating where needed in order to strive for great creative work.
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Be a true brand guardian for your clients. Know their brand guidelines back to front and inside out, reviewing and catching any inconsistencies before work is shared with clients.
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Instigate campaign washups ensuring internal and external key learnings are captured, circulated and optimisations are applied for future campaigns.
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Utilise your holistic view of projects to:
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Share knowledge, feedback, client WOW etc. across teams working on separate projects to ensure information is not missed and mistakes are not repeated
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Connect dots and drive efficiencies where projects could share resources, production budgets, etc.
- Manage and mentor more junior members of the team, such as Project Managers and Senior Project Managers.
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Onboard and educate teams on digital platforms, processes and tools used across the account.
Commercial
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Build accurate scopes in BBH Pro, with correct fees, resource allocations and revenue phasing.
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Using the reporting tools available (PowerBI & BBH Pro Reporting) manage accurate and robust budget reporting - presenting to Business Leads, the BBH commercial team and clients on a monthly basis.
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Ensure a robust process of notification and escalation is in place to report on both underspend and potential overspend with the appropriate approvals sought for either situation.
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Support the management and monitoring of outsourcing any project deliverables to 3rd party suppliers including freelance.
Teamwork & Leadership:
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Ability to motivate and get the best out of a team, to be able to nurture internal & external trusted relationships.
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Set the highest standards in terms of leadership behaviours; support a culture of diversity and inclusion; respect for others, collaboration, responsibility, and accountability.
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Drive a culture of high performance across the team; through effective line management and leadership, ensure high quality selection, training, development, and performance management of all line reports.
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Carry out goal setting, check in, performance review and 121 meetings.
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Create opportunities for learning and development and best practice sharing.
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Proactively engage with Business Leads and senior managers to identify opportunities for business improvements and new business opportunities.
