Position Summary
This position is to provide excellent customer service, ensuring that all customers experience unmistakable Sarava style every time they visit our shop.
Position Scope
The role Is key to creating the right impression and therefore the lasting image of the company. A passion for serving customers is a must for this role, providing friendly service as well as ensuring that all drinks served to customers meets the Sarava standard.
Bar Staff Must be true team players and have the ability to effectively communicate with other members of the team and customers to ensure that service runs smoothly.
Key Position Responsibilities
- Ensure that all company standards of service are followed through to the required level.
- Have up to date product knowledge of drinks, wines and coffee
- Handle customers complaints where appropriate, ensuring they are dealt with promptly and effectively.
- Being a real foody – Have up to date product knowledge including menu, wine and coffee knowledge.
- Ability to sell and recommend items as and when required
- Working in timely, efficient manner to ensure costumers receive orders in time and have a great service
- Ensure that all transactions are carried out accurately and company standards are followed when handling cash.
- Wear the correct uniform at all times and ensure that company hygiene and health and safety standards are followed.
- Ensure that the bar area is clean and presentable at all times and cleaning schedules and duties are completed.
- Ensure that the restaurant is clean and presentable at all times and cleaning schedules and duties are carried out.
- Assist other members of the team where necessary and ensure that the teamwork is maintained across all areas of the restaurant.
- Attend work on time to ensure the smooth running of the shift prioritising Service and positive ambiance
Key People Responsibilities
The Bar/ Server staff will be responsible for the smooth running of the shift and building rapport with customers to ensure our costumers enjoy a seamless experience.
Knowledge, Skills & experience
- Good verbal and written communication skills
- High level of sell motivation and ability to use initiative
- Good understanding of health and safety, hygiene and licensing regulations
- Previous bar experience essential
- Approachable and a team player
Professional and show a Positive can do Attitude
Job Types: Full-time, Permanent
Pay: £26,022.00 per year
Work Location: In person
