Job Advert
Transport Dispatcher (Allocator)
About the Company:
Gate Gourmet is the world's largest independent provider of catering services for airlines and is the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the global
Job Summary:
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To manage and direct team’s airside and in the unit, in order to deliver business objectives and targets and to optimize Company resources, within own area of responsibility.
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To improve performance through continuous improvement of the business and individuals using Company tools, policies, procedures and programmes.
Main Duties and Responsibilities:
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To optimize manpower in Transport. Manage fleet levels, creating and maintaining the necessary conditions for a productive, efficient and well-functioning work environment.
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Ensure flights are dispatched and catered on time, act upon aircraft and customer changes, daily, weekly and seasonally
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To update customers (internal and external) with operational updates when required.
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Resolve operational issues in a cost effective, timely and sustainable manner.
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Follow Company procedures and effectively complete all shift documentation (CCP’s/Temp checks/fleet checks/FTA portal/Airside audits).
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To delegate and allocate key tasks effectively to team members.
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Agree, monitor and maintain SLA’s with key suppliers.
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Ensure full understanding and follow legislative requirements in line with Food Safety, Health and Safety, Security and Environment controls
PEOPLE MANAGEMENT-
To effectively manage your team by providing clear direction and leadership and setting objectives with measurable KPIs.
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Continually monitor performance.
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Delegate and allocate work and evaluate performance against set objectivesCreate a harmonious team working environment by promoting teamwork, motivating staff and identify and resolving issues and conflicts
COMMUNICATION
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Communicate and ensure all team members understanding operational performance, issues and KPI’s (OTP) – on Time Performance
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Hold effective team meetings and discussions.
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Provide feedback on work progress, successes and problems (with solutions) to relevant parties
PLANNING:
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Utilise Gate Gourmet performance analysis tools (e.g. Transport dashboard, Vision, Pre-actor)
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Manage TACO breaks
Work Experience:
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2+ years of frontline management experience
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End to End knowledge of all internal process within a catering unit
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Airside operation and bylaws
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Proven experience of managing within an airline catering or production process
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Understanding of health and safety, food hygiene, security regulations (DTLR)
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PC Skills (Word/Email/Excel)
Other Skills:
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Good level of computer literacy, including Excel.
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Good knowledge of coding and posting invoices using SAP.
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Able to work as part of a team as well as under own initiative.
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Good standard of English, both written and verbal.
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Good communication skills.
All applicants must have the right to work in the UK, undertake a CRC (Criminal Record Check) and provide 5 years of checkable referencing history.
If you share our values of excellence, passion, integrity and accountability, don’t miss out on this opportunity to join our team. Apply TODAY
