Job Overview
We are seeking a dedicated and experienced Front of House Supervisor to lead our team in delivering exceptional service within a vibrant restaurant environment. The ideal candidate will possess a strong background in hospitality. This role requires excellent leadership and team management skills to ensure smooth daily operations and an outstanding guest experience.
Responsibilities
- Supervise front of house staff, ensuring high standards of service and hospitality are maintained at all times.
- Oversee daily operations, including managing seating arrangements, reservations, and guest inquiries.
- Collaborate with kitchen staff to ensure timely food preparation and adherence to food safety standards.
- Train, mentor, and develop team members in customer service excellence.
- Handle customer complaints and feedback professionally, striving for resolution and satisfaction.
- Ensure compliance with health and safety regulations within the restaurant environment.
- Assist in the development of menus and special promotions to enhance guest experience.
Qualifications
- Proven experience in a supervisory role within the hospitality or restaurant industry.
- Familiarity with bartending and barista practices, and beverage service is advantageous.
- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
- Exceptional communication skills, both verbal and written, with a focus on customer interaction.
- A commitment to maintaining high standards of food safety and hygiene practices.
- Ability to work flexible hours, including evenings and weekends as required by the business needs.
Join our team as a Front of House Supervisor where you can showcase your passion for hospitality while leading a dedicated group of professionals!
Job Types: Full-time, Part-time, Permanent
Pay: £13.00-£14.00 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
