OVERVIEW
Join the ‘Greatest Story in Hospitality’ by becoming one of our Conference & Banqueting ‘Hospitality Heroes’ at the iconic Celtic Manor Resort – just one of the fantastic opportunities we offer from ‘Manor to Marina’.
This is an outstanding opportunity for an experienced hospitality leader to play a key role within one of the UK's most exciting event operations. From prestigious conferences and gala dinners to spectacular weddings, sporting events and large-scale banquets, no two days are ever the same.
Leading a passionate team, you will be responsible for delivering exceptional service standards, creating memorable experiences for thousands of guests every year and ensuring the seamless execution of events across one of the country's leading resort destinations.
If you thrive in a fast-paced environment, love inspiring people and take pride in delivering excellence on the biggest stage, we'd love to hear from you.
OUR IDEAL HERO WILL HAVE
- Proven management experience within a high-volume Conference & Banqueting, Events or luxury hospitality environment
- Experience successfully leading large-scale events, conferences, banquets or weddings whilst maintaining exceptional service standards
- Strong leadership skills with the ability to motivate, coach and develop high-performing teams
- Excellent communication, organisational and problem-solving abilities, with a hands-on approach to leadership
- A sound understanding of operational planning, budgeting, payroll management, service standards and Health & Safety compliance
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL
- Lead the day-to-day Conference & Banqueting operation, ensuring every event is delivered to the highest standards
- Inspire, develop and support a large team, creating a positive culture focused on service excellence and guest satisfaction
- Oversee the successful planning and delivery of conferences, weddings, banquets and major resort events
- Drive operational performance through effective planning, communication, training and adherence to departmental standards
- Work collaboratively with suppliers and colleagues across the resort to ensure seamless event execution and exceptional guest experiences
BE RECOGNISED AND REWARDED
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as –
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Free leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
GROW WITH US
As a Celtic Collection employee, you will be able to say –
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
WHY JOIN US?
This is more than a management role – it's an opportunity to lead memorable events at one of the UK's most iconic resort destinations. From intimate celebrations to international conferences and large-scale banquets, you'll be at the heart of creating experiences that guests remember for a lifetime whilst developing your own career with The Celtic Collection.
If you're ready to bring energy, passion and leadership to a world-class hospitality operation, we'd love to hear from you.
RECRUITMENT INFO
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.
