Service Leader
Full Time
37 Hours
Southampton
Starting at £33,670, progressing to £36,747
Enhanced DBS Required
Reference: TWO1204881
Drivers Licence: Required
Night Working: No
Weekend Working: No
At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.
We’re seeking compassionate, adaptable people to join our Day Centre service as a Service Leader. You’ll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.
As the ideal candidate, your ability to connect with people will help them build trust, resilience, and a sense of possibility for their future. You’ll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.
Our Service Leader roles are support-based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values-driven team you’ll be part of.
Service Leader Essentials:
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A genuine interest and concern for homelessness and related issues
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Ability to positively contribute to a team
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Deal promptly and effectively with challenging situations/crises in a calm manner
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Strong communication skills, clear verbal and written English
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Knowledge of Microsoft Outlook, Excel and Word
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Confident with Lone Working
Service Leader Desirables:
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Experience of managing a caseload of clients
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Experience in managing a housing management team
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Experience in health and safety, benefits, managing licence conditions and frameworks alongside client safety and behaviour management would be beneficial
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Understanding of risk assessment and person-centred, outcomes-based delivery
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Awareness of the support needs of people experiencing homelessness or those with complex needs
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Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
Could this be you? If yes, apply for this exciting Service Leader opportunity with Two Saints
For full role details please see the attached Job Description for the role of Service Leader.
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role.
For further information:
Email [email protected]
[email protected]
Telephone: 01329 234600
Website: https://www.twosaints.org.uk/
We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.
Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.
We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.
We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.
