Overview
At Canoports UK, trading as AliDeck, we manufacture high-performance decking and balcony solutions and provide off-the-shelf compliance with all relevant building regulations and legislation for the construction industry.
We have an opportunity for an organised and detail-driven Operations Assistant to join our Operations Team.
You will provide administrative support to the Project Delivery and Stock and Procurement teams, undertaking admin duties to ensure the smooth processing of customer orders to production planning, and ensuring that all stock and consumables are ordered in an efficient and cost-effective way in line with company processes.
This role is critical to providing quality service deliver and ensuring project success.
Key Responsibilities
- Supporting the Project Delivery Manager in ensuring that all projects are recorded, updated and accurate from the sales order to the customer delivery.
- Supporting the Stock and Procurement Supervisor in ensuring stock and consumables are ordered and available for project requirements.
- Monitor and track stock level records to ensure that they are accurate, reporting on damages to ensure that company standards are met.
- Accurately updating sales order and purchase orders forecasting logs to support operational decisions.
- Tracking customer records to ensure that all account and customer details are accurate and up to date.
- Ensuring processes are followed to gather customer feedback and aftercare support, escalating any concerns to the Project Delivery Manager when appropriate.
- Ensuring processes are followed to support the procurement department in ethical and transparent procurement transactions.
- Processing any customer returns, updating records in accordance with organisation procedures.
- Support in problem solving any operational issues, under the guidance of the Project Delivery Manager and Stock and Procurement Supervisor
- Taking part in inventory and stock checks to ensure accuracy of records.
Skills and Experience:
- Office Administration
- Microsoft Excel
You will share our values:
- Respect and Integrity
- Commitment to Excellence
- Positive Collaboration
- Innovation and Development
Pay: £27,000.00 per year
Benefits:
- Company pension
- Life insurance
- On-site parking
Experience:
- office administration: 1 year (required)
- Microsoft Excel: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
