TOPdesk has spent 30 years helping service teams work better — starting in IT service management and growing into enterprise service management. We’re now entering a new phase: building AI capabilities into the product and telling one, bigger platform story. That shift needs someone to own it.
We’re hiring a Platform PMM to own the story, ICP, and positioning for the overall TOPdesk product. As we add AI capabilities and expand from ITSM into broader enterprise service management, our story needs to evolve. Customers buy an answer to a problem, and this role exists to build that answer: a positioning framework and ICP definition sharp enough to guide every launch, campaign, and sales conversation for the next chapter of the company.
