Data and Reporting Manager
Location: UK flexible (hybrid between home and your local office)
Salary Range: £39,120 - £41,455 per annum
35 hours per week (typically Mon – Fri)
Contract Type: Permanent
Are you ready to shape the future of data-driven retail? Join us in building seamless data processes and empowering our retail teams with impactful insights!
This role is all about making sure we've got top-notch data flowing smoothly. From building pipelines to transform and load data from different sources, to crafting and rolling out data products for our retail teams... It's all about keeping the data game strong and accurate.
A day in the life of our Data and Reporting Manager
This role is integral to how Retail uses data to drive forward business decisions and changes. We see the everyday endeavours of the successful candidate being driven by the following parameters:
- Data Strategy, Governance and Quality: Providing accurate and trusted data across Retail (and the wider organisation) to fully support business decision-making. Leading and continuously improving standards for data collection, quality metrics, and proactive issue resolution. Managing and optimising data platforms and automated processes to eliminate duplication and ensure scalable performance.
- Insight, Reporting and Data Products: Delivering clear, actionable insights tailored to diverse audiences to support strategic and operational decisions across Retail. Designing and maintaining intuitive, self-service reporting products that empower users to interpret performance data. Aligning reporting outputs with Retail priorities to provide outcome-focused measures and drive continuous capability improvement.
- Stakeholder Engagement and Collaboration: Building strong relationships with Retail and organisational stakeholders to deeply understand data needs, priorities, and actionable insights. Collaborating closely with central data teams to align Retail initiatives with organisational standards, data products, and systems.
- Managing and prioritising incoming requests, using user feedback to inform the continuous improvement of data tools, ensuring they remain accessible, intuitive, and aligned with user needs.
- Technical Delivery and Continuous Improvement: Developing, automating, and maintaining efficient data pipelines to ensure a reliable flow across all organisation systems. Extracting, transforming, and preparing data using appropriate tools to deliver high-quality reporting and insights. Resolving data issues promptly while driving a team culture of continuous innovation and best practice.
To be a successful Data and Reporting Manager, you’ll need:
- Strong experience delivering insight through business intelligence tools, including designing user-focused reporting solutions.
- Advanced ability to analyse, cleanse and prepare large datasets for reporting and decision-making.
- Proficient in writing complex Structured Query Language (SQL) queries to transform and manage data.
- Experience developing and managing self-service data products that enable end-users to access and interpret data independently.
- Proven ability to communicate complex data clearly to a wide range of stakeholders and influence decision-making.
- Experience managing or contributing to projects, including prioritising work and delivering outcomes to agreed timelines.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that guides with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders
