We are currently recruiting for a Support Office Specialist - Seasonal and Events Operations to work in the Retail Support Office and be the bridge between Retail and Commercial for all Event activity.
As a Support Office Specialist you will help the business improve and make the right decisions for customers and colleagues working on operational related projects, driving selling culture in store and analysing data to help you make decisions. You'll ensure they are right for stores, they have simple training, communication and hours to do the job, whilst responding to their queries in a timely manner.
Some of your responsibilities will include:
Acting as the strategic liaison between commercial teams and retail operations, leveraging subject matter expertise to align head-office strategy with store execution
Communicate all key seasonal and event activity to stores
Maintain positive relationships with stakeholders around the business - you are sought out for your guidance and are an expert in your area
You're a key point of contact for Stores, Store Managers and Regional Managers providing insight and resolving challenges
This is a hybrid role operating over a four and a half day working week*. This role is based at our fantastic head office in Bradford. Boasting an on-site restaurant, coffee shop, convenience and sample store, prayer room, free parking and regular company-wide events and promotions. Ideally, applicants will live within a reasonable distance of our office.
In return for all your hard work, you will receive:
15% discount in store from the day you join us
Additional 10% discount card for a friend or family member
Annual bonus scheme
Career progression and development opportunities
Generous holiday entitlement
Market leading pension scheme and life assurance
Healthcare benefits including Aviva Digital GP
‘MyPerks’ giving you discount with over 850 retailers
Free parking onsite
Enhanced Family, Maternity and Paternity Leave
Private Healthcare
Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!
At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.
There’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you!
At Morrisons, we’re proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that’s good for our customers too.
We’re always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.
We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs. For this role, we’re looking for someone who has:
Understanding of other functions within retail and the wider business to aid decision making is an advantage
The ability to understand customers requirements and respond to their feedback
The ability to use objectivity and challenge stakeholders where needed ensuring a strong customer focus
Good organisational, prioritisation and decision making skills
Strong digital skills, expert in all Google applications and other software packages needed to provide insight and build reports.
Strong problem solving & communication skills
Ability to deliver under pressure and in situations of ambiguity
The ability to work with multiple stakeholders across the business and at all levels of seniority
The ability to influence stakeholders across the business to support the plan
Commercial understanding of how certain decisions impact the business and our stakeholders
