What You’ll Do • Oversee rent reviews for non-housing tenancies and assured periodic tenancies • Prepare rent review reports for letting managers to assess and improve market rental values • Issue section 13 notices and provide supporting comparable market evidence to tenants • Act as the main point of contact for tenants regarding rent Increases, responding to queries and negotiating between landlords and tenants where appropriate • Update internal systems following agreed rent increases to ensure accurate account and tenancy records • Maintain a spreadsheet tracking all completed rent review negotiations and outcomes • Work proactively to ensure rent review negotiations are commenced approximately 3 months before implementation • Record all completed rent review deals and invoicing on a separate system (SS) • Provide rent increases for a separate key client • Ensure follow on deals are invoiced • Keep track of credit and refunds due to landlords.
Tenancy management: • Manage end of tenancy administration for non-managed properties • Coordinate and process change of sharing requests for non-managed properties including referencing and sending out new paperwork.
What You’ll Need • Be able to build and maintain client relationships • Previous experience using Reapit is desirable • Previous experience essential • Must be able to work to work under pressure and to tight deadlines • Attention to detail is essential • A self-starter, proactive at managing the workload, but also willing to help others • Strong organisational skills • Strong customer service skills • Excellent verbal and written communication skills • Competent working with Microsoft Office software (Word, Excel, etc.)
Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
