A Starbucks Barista job description typically includes the following elements:
Job Title
Barista
Job Summary
As a Starbucks Barista, you will create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages, and products. You will maintain a clean and comfortable store environment and ensure consistency in drink preparation.
Key Responsibilities
Customer Service:
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
- Provide a welcoming experience by greeting customers and delivering personalized service.
- Resolve customer concerns quickly and efficiently, with a focus on customer satisfaction.
Drink and Food Preparation:
- Prepare and serve high-quality beverages and food items consistently by adhering to all recipe and presentation standards.
- Follow health, safety, and sanitation guidelines for all products.
Store Operations:
- Maintain a clean and organized workspace to ensure efficient service.
- Restock supplies and manage inventory, ensuring availability of products during shifts.
- Operate cash registers, handle cash, and process transactions accurately.
- Adhere to all company policies and procedures.
Team Collaboration:
- Support other team members in completing tasks and fostering a positive team environment.
- Communicate effectively with team members and managers.
Product Knowledge:
- Develop a thorough knowledge of Starbucks menu items and be able to make recommendations to customers.
- Stay informed about new products and promotions.
Personal Development:
- Seek opportunities to learn and grow within the role.
- Take initiative to improve job performance and achieve personal and professional goals.
Qualifications
- Previous experience in a customer service role preferred but not required.
- Ability to work as part of a team and build positive relationships.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.
- Passion for the Starbucks brand and commitment to delivering an exceptional customer experience.
Work Environment
- Fast-paced and dynamic, requiring quick thinking and adaptability.
- Continuous interaction with customers and team members.
Benefits
- Competitive pay and benefits package.
- Opportunities for career growth and advancement.
- Employee discounts on products and beverages.
- Flexible scheduling options.
This description outlines the key duties and responsibilities associated with the role of a Starbucks Barista. Depending on the location and specific store needs, additional tasks and responsibilities may be assigned.
Job Types: Full-time, Permanent
Pay: From £11.70 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Schedule:
- 10 hour shift
- 8 hour shift
- Flexitime
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
