JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Title
Retail-Commercial Refrigeration Service Engineer
Role Level
Professional
Location
UK
Relationships
Region Service Manager
Position Summary
We are seeking a skilled Retail/Commercial Refrigeration Engineer to join our team, responsible for the, maintenance, and repair of commercial refrigeration systems across retail locations throughout the UK.
Main Duties and Responsibilities
- Carry out planned preventative maintenance (PPM), reactive callouts, and emergency breakdown repairs on commercial refrigeration equipment, including:
o Remote packs and condensing units
o Cold rooms, chillers, and freezers
o Integral display cabinets
o HVAC/refrigeration hybrid systems (where applicable)
- Diagnose and repair mechanical and electrical faults in refrigeration systems.
- Perform installation and commissioning of new refrigeration equipment and systems.
- Ensure compliance with F-Gas regulations, health & safety standards, and company procedures.
- Maintain accurate service records, reports, and documentation via digital job management systems.
- Provide excellent customer service on-site, liaising with clients, store managers, and head office contacts to ensure clear communication and timely updates.
- Participate in an on-call rota to support emergency breakdowns outside of standard working hours.
- Maintain company vehicle, tools, and equipment in good working condition.
Experience and Qualifications
Qualifications
- F-Gas certification (Category 1) – essential.
- NVQ Level 2 or 3 (or equivalent) in Refrigeration & Air Conditioning.
- Knowledge of CO₂ refrigeration systems (transcritical/subcritical).
- Full UK driving licence.
Experience
- Minimum 3 years' experience in commercial refrigeration
- Experience with retail refrigeration systems preferred
- Familiarity with major refrigeration brands (SCM, Hussmann, AHT, etc.)
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
