If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of CIB team in the role of Relationship Director.
This is a sales driven, client coverage role in a small but high impact team focused on sustainable growth. It suits someone who enjoys meeting clients, spotting opportunity early, and converting it into revenue while maintaining strong discipline across risk, controls, and fair outcomes.
As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.
In this role you will:
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Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
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Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
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Effectively manage work and support resources to increase quality and time of client visits opportunities
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Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
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Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
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Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
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Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk
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Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
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Keep abreast of developments, products and offerings from HSBC, competitors and market changes
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Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
To be successful in this role you should meet the following requirements:
- Experienced working in a client facing relationship management role in the Financial Services/Professional Advisory Sector(s).
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Self-starter with demonstrable capability to prioritise demanding workloads and deliver by due dates
- Experience working within the Corporate/Commercial Banking market with knowledge of local regulatory customer due diligence requirements (i.e. risk assessment).
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Excellent written and spoken communication skills incl. CEFR C1 proficiency in English language (oral and written).
- Ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
Opening up a world of opportunity.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected]
