Why Join One YMCA? This is an exciting time to join One YMCA as we continue to grow our Housing & Community services across Hertfordshire, Bedfordshire, Buckinghamshire & Oxfordshire. You'll be part of a dedicated team committed to helping people move forward with dignity, independence and hope.
About the Role: We are looking for a compassionate and proactive Supported Housing Officer (Waking Nights) to provide overnight support and maintain the safety and security of our hostel.
Working with people who may have experienced homelessness or face challenges including mental health issues and substance use, you'll play a key role in delivering a high-quality, person-centred service and responding calmly to incidents as they arise.
Key Responsibilities
- Provide a professional overnight reception service.
- Ensure the safety and security of residents and the building through patrols and monitoring.
- Support residents with welfare concerns and emergencies.
- Complete incident reports and shift handovers.
- Monitor curfews and follow safeguarding procedures.
- Act as Fire Warden and provide First Aid when required.
- Report maintenance issues and maintain a safe environment.
About You! You will be calm, resilient and compassionate, with excellent communication skills and the ability to work independently. Experience in supported housing, homelessness, care or security is desirable.
If you're passionate about making a difference and want to help provide safety, stability and support when it matters most, we'd love to hear from you
Please note: we are unable to provide visa sponsorship and can only accept applications from individuals who already have the right to work in the UK.
As this role involves working with vulnerable members of society, a Basic or Enhanced Criminal Disclosure may be required following a conditional offer.
Previous applications: If you have applied for a similar role within the last six months and were unsuccessful, we encourage you to consider whether your experience has developed further before reapplying.
Accessibility & adjustments: We are committed to making reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any support to participate fully.
At One YMCA, we actively promote equality of opportunity and are committed to creating an inclusive environment where everyone is treated with dignity and respect. We welcome applications from all backgrounds, communities, and industries, and value the diverse skills, experiences, and perspectives that make our workforce stronger.
This is a Full Time role.
Hours per week: 42
Working Pattern: 12 hr shifts - 4 on and 4 off, including weekends and Bank Holidays
One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade, via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive, three-day Kickstarter Event.
By the end of these three days, there was a brilliantly multi-faceted set of themes and ideas, which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually.
