Overview
We are seeking enthusiastic and dedicated Front of House Team Members to join our vibrant hospitality team. This role offers an exciting opportunity to deliver exceptional guest experiences in a dynamic restaurant environment. The ideal candidate will possess a passion for hospitality, excellent communication skills, and a friendly demeanour. A minimum of 2 years restaurant or hospitality experience is essential, full training will be provided.
Duties
- Greet guests warmly upon arrival and ensure they feel welcomed throughout their visit
- Take accurate orders and serve food and beverages efficiently with a focus on guest satisfaction
- Provide knowledgeable recommendations and upsell menu items to enhance the guest experience
- Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations
- Ensure adherence to food safety standards and health regulations at all times
- Assist with food preparation tasks as needed, supporting kitchen staff during busy periods
- Manage guest enquiries promptly and professionally, resolving any issues with courtesy and tact
- Handle cash transactions accurately using POS systems and manage basic maths calculations for bills and change
- Support team members in maintaining a smooth flow of service during peak hours
Experience
- A minimum of 2 years experience in hospitality or restaurant service is essential
- You MUST be fully flexible and available weekends and evenings to be suitable for this role
- Knowledge of food safety standards and basic food preparation techniques is advantageous
- Experience in serving or guest services roles demonstrates strong communication skills and customer focus
- Familiarity with kitchen operations or culinary environments can be beneficial
- Ability to manage time effectively in a fast-paced setting while maintaining attention to detail
- Strong organisational skills with the ability to multitask efficiently during busy service periods
This role offers an excellent opportunity for individuals passionate about hospitality to gain valuable experience, develop their skills, and contribute positively to our team.
Experience:
- Hospitality: 2 years (required)
Work Location: In person
