£30,000 to £32,000 plus TRONC (dependant on experience)
Assistant Manager Duties
- Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries,resolving complaints,and ensuring excellent service delivery.
- Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business,ensuring smooth and efficient operations.
- Team Supervision & Development – Support in training,and managing staff,fostering a positive and high-performing work environment.
- Stock & Resource Management – Monitor inventory levels,order supplies,and ensure the business has the necessary resources to operate effectively.
- Compliance & Health & Safety – Ensure the team adheres to company policies,industry regulations,and health & safety standards at all times.
Required Skills
Leadership & Teamwork – Ability to lead,support,and motivate a team while working collaboratively to achieve business goals.- Communication Skills – Strong verbal and written communication skills to interact effectively with staff,customers,and stakeholders.
- Problem-Solving & Decision-Making – Capability to handle challenges,resolve issues efficiently,and make sound decisions under pressure.
- Time Management & Organisation – Excellent ability to prioritise tasks,manage workloads effectively,and maintain attention to detail.
- Customer Service Skills – A strong focus on delivering outstanding customer service,handling queries,and ensuring customer satisfaction.
Benefits
On top of pay - also included is our wider benefits such as:
- Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
- Employee Assistant Programme
- Extra annual leave days gathered through service
Plus so much more!
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
Applying for Signature
If this sounds like something you want to be a part of,apply today by sending in your CV.
Signature Group have 21 venues in Scotland,including Cold Town House,Paramount,Badger & Co,The Spiritualist,McLarens on the Corner,Copper Blossom,The Smokin’ Fox and more.
Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.
