Project Manager

Tindall Riley
London

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Job details

Full-time | Fixed term contract

Qualifications

PMP
Business analysis
Business processes
Project coordination
Change management
Analysis skills
Project management
Organisational skills
Project management methodology
Financial services
Communication skills
PRINCE2 Certification

Full job description

Vacancy Name

Project Manager

Vacancy No

VN141

Employment Type

Fixed Term - Full time

Division

TRC

Area

Information Technology

Regulated Role

N/A

Line Manager Responsibilities

Location

London

Workplace

Hybrid

About the Role

Tindall Riley & Co is seeking a Project Manager to lead organisational change and drive business adoption across a portfolio of strategic transformation initiatives. This is a unique opportunity for an experienced change and project management professional to establish and shape the change management capability within our organisation.
Reporting directly to the Chief Operating Officer, and working closely with the CFO, CIO and other senior stakeholders, you will be the sole dedicated resource responsible for ensuring successful project delivery and supporting the organisation to adapt to and embrace the major initiatives planned for 2026.
This is a hands-on role that requires building strong stakeholder engagement, influencing at all levels, and translating complex technical change into clear, accessible messages. You will ensure the organisation is ready and able to adopt new ways of working, while managing the broader organisational delivery of these initiatives. With no existing PMO or formal change function in place, this role offers significant autonomy and the chance to make a meaningful, long‑lasting impact.

Your Responsibilities

Business Change Leadership

Lead end-to-end change & project management for multiple concurrent transformation initiatives
Assess impact across the organisation and develop comprehensive strategies
Identify and manage resistance to change, turning sceptics into advocates
Create a culture of continuous improvement and adaptability across the organisation

Stakeholder Engagement & Influence

Work closely with the COO, CFO, CIO and senior business stakeholders to understand strategic objectives and priorities
Build strong relationships across all levels of the organisation to drive change adoption
Influence and persuade stakeholders to support transformation initiatives
Facilitate steering committees, working groups, and project boards
Act as a trusted adviser to leadership on change-related matters

Communication

Translate complex technical changes into clear, compelling messages for business audiences
Develop and deliver communication plans that engage employees at all levels
Create presentations, briefings and updates tailored to different stakeholder groups
Ensure consistent, timely and transparent communication throughout project lifecycles

Planning & Delivery

Design and implement project management plans aligned with delivery timelines
Develop change readiness assessments and transition plans
Monitor change adoption and implement corrective actions where needed

Project Coordination & Governance

Coordinate project activities across the portfolio of initiatives
Work alongside vendor project managers to ensure exceptional delivery
Establish and maintain project governance structures appropriate for the organisation
Produce Project RAG status reports focusing on timeline, budget and overall readiness
Maintain project documentation including stakeholder maps, communication plans, and decision logs
Ensure senior leadership remains informed of progress, risks, and dependencies

The responsibilities listed are not exhaustive and may be subject to change.

About You

Knowledge/Experience

Minimum 5+ years' experience in business change management, project management roles
Proven track record of successfully leading change initiatives in complex environments
Demonstrated ability to work independently as the sole change resource in an organisation
Experience working with senior stakeholders including C-suite executives
Background in both change management and project coordination
Experience working alongside vendors and third-party implementation partners
Strong knowledge of change & project management methodologies and frameworks
Proven ability to assess organisational readiness and develop appropriate change strategies
Experience managing resistance and turning opposition into support
Ability to measure change adoption and demonstrate value
Understanding of project management principles and ability to coordinate multiple initiatives
Experience with project governance, reporting, and documentation
Ability to work with project managers and technical teams whilst maintaining business focus
Understanding of business operations and how change impacts different functions
Commercial awareness and ability to articulate business benefits

Qualifications/Education

Professional change management certification (Certified Change Practitioner, CMI, or similar)
Project management knowledge or certification (Prince2, PMP, Agile/Scrum)
Experience in financial services or professional services environment
Background in business analysis or process improvement

Skills

Stakeholder management and influencing skills, including confidence working with senior leadership
Clear, concise communication skills with the ability to simplify technical or complex information
Ability to design and deliver structured change and project plans
Strong facilitation and presentation skills across workshops, briefings and governance forums
Analytical skills to assess business impact, readiness and change risk
Pragmatic problem‑solving with the ability to identify issues early and drive solutions
Ability to coordinate multiple initiatives simultaneously in a fast‑paced environment
Strong documentation and reporting skills, including governance artefacts and communication materials
Excellent organisational skills with consistent attention to detail

Competencies

Stakeholder Influence – Builds trusted relationships and gains commitment from senior stakeholders and project teams
Independent Working – Operates effectively as the sole change resource and makes informed decisions without reliance on a PMO
Adaptability & Resilience – Responds effectively to ambiguity, shifting priorities and complex organisational environments
Collaboration – Builds strong cross‑functional working relationships and encourages open communication
Judgement & Professionalism – Applies sound judgement and handles sensitive information with discretion
Continuous Improvement – Challenges existing practices constructively and promotes better ways of working
Ownership & Accountability – Delivers high‑quality work and maintains strong personal responsibility for outcomes
Commercial Awareness – Connects change activity to business priorities and articulates business benefits clearly

About Us

Tindall Riley manages three insurance businesses. The Britannia Group (Britannia P&I), a mutual club that provides protection and indemnity (‘P&I’) insurance and freight, demurrage and defence (‘FD&D’) cover to shipowners and charterers around the world. The Griffin Insurance Association Limited (Griffin), an insurance mutual that provides professional indemnity insurance to broking firms and MGAs around the world. The Wren Insurance Association Limited (Wren), an insurance mutual that provides professional indemnity insurance to architectural practices operating in the UK and overseas. Today, we employ over 300 people globally across 9 offices and have a shared commitment to providing exceptional insurance services for our Members worldwide.

At Tindall Riley, our culture is defined by our core values:

We think mutual: Our primary focus is serving our member’s needs and we are committed to providing the best service.
We are one team: We collaborate across associations, teams, and geographies to deliver on our shared mission.
We take ownership: We each contribute with pride, initiative, and accountability—bringing energy and focus to our work.
We communicate respectfully: We listen, share openly, and value diverse views, fostering a culture of trust and transparency.
We embrace the future: We’re open minded, adaptive to change, and curious about new technologies and ways of working.

We can offer you a competitive salary and a varied benefits package. We have a hybrid working policy, three days from the office and two days from home. We are proud of our friendly workplace culture, where we offer ample opportunities to socialise and connect with each other.

We are committed to the equal treatment of all current and prospective employees. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Tindall Riley.

To find out more visit our websites: tindallriley.co.uk, britanniapandi.com, griffin-insurance.co.uk, wrenmutual.co.uk

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