About The Organisation
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
The Role
In this key role, you will:
Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes. Type meeting minutes when appropriate. Prioritise work to meet agreed service standards.
Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists). Support theatre scheduling as required.
Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc. Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
Maintain accurately coded and timely records on electronic systems that are used to capture information about patient journeys (eg. appointment bookings Trakcare).
Maintain accurate and neat paper based case records relating to patient care you are dealing with. Collect and deliver these case records when they are required urgently for ongoing clinical care.
What You'll Bring:
SVQ level 2 qualification (or equivalent experience) plus at least 2 years experience in healthcare administration or at least 3 years experience in a secretarial role
Understanding of medical terminology
Evidence of effective team working and dealing with change
Evidence of strong communication skills with patients, clinicians and colleagues.
Excellent organisational skills
Evidence of strong competence with relevant IT systems
Audio typing skills
What we Offer
As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:
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Annual Leave - 35 days including public holidays
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Generous NHS pension scheme
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Annual incremental salary progression
- Paid sick leave increasing with length of service
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NHS discounts and more.
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
- Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
For informal discussion, please contact Carol Dickson, Operational Admin Manager on [email protected]
If you have any questions about the recruitment process or require support with your application, contact Stephanie McNeill, Recruitment Administrator on [email protected]
