Salary - £14 - £15 per hour DOE
Hours - 30-37.5 (flexible on hours)
This is a 1 year Role with the potential to be made Permanent
Job Overview
Are you an organised and confident communicator with a strong eye for detail? We’re looking for a proactive Credit Controller to join our team and play a key role in managing customer accounts, maintaining healthy cash flow and building positive relationships with our customers.
Working closely with our Finance team and colleagues across the business, you’ll take responsibility for chasing outstanding payments, resolving account queries and ensuring customer accounts are managed efficiently and professionally. This is a great opportunity for someone who enjoys building relationships, solving problems and making a real impact on the financial success of the business.
Responsibilities
Credit Control - Priority
- Daily communication with customers regarding overdue accounts via phone and email, employing effective phone etiquette.
- Weekly aged debt reporting on outstanding debts and account statuses for FD review.
- Assist in developing strategies for debt recovery while maintaining professional relationships with Customers.
- Provide daily cash reporting to Directors.
- Assist with the maintenance of Customer Credit Limits.
- Assist with financial year end audits by providing necessary documentation and information.
- Support the implementation of new accounting systems or software as needed.
- Liaise with internal departments to gather necessary information to resolve any issues.
- Collaborate with finance team and other departments to streamline processes and improve efficiency.
- Support Finance Manager with adhoc finance tasks that may be necessary within the department.
Skills
Preferred:
· Knowledge of accounts receivable processes, purchase orders and invoice processing.
· Experience using ERP, finance or CRM systems (e.g. SAP, Sage, Microsoft Dynamics or similar).
· Ability to identify process improvements and contribute to the development of efficient administrative and financial procedures.
Essential:
- Proven experience in a credit control or accounts receivable role is essential.
- Familiarity with financial services and accounting software is essential.
- Excellent excel knowledge.
- Strong analytical skills with the ability to interpret financial data effectively.
- Excellent communication skills, both verbal and written, with a focus on professional phone etiquette.
- Ability to work independently as well as part of a team, demonstrating initiative and problem-solving skills.
- High level of organisational skills with attention to detail in all aspects of work.
Pay: £14.00-£15.00 per hour
Benefits:
- Life insurance
- On-site parking
Ability to commute/relocate:
- Romsey SO51 0HA: reliably commute or plan to relocate before starting work (required)
Experience:
- Credit Control: 1 year (required)
Work Location: In person
